DEHRIE BEAM R. CARTAGENAS
South-western, Calamba, Misamis Occidental--
Career Objective
As a graduate of Information Technology, I am an explorer of new
learning’s and my goal is to get a job and be part of your growing
company. I am excited for new skills that I may learn, new people that
I may encounter. It would be an opportunity for me to enhance my
knowledge and an honour to share my experience and help others from
what I have learned.
Personal Information
Name:
Date of Birth:
Place of Birth:
Dehrie Beam Cartagenas
April 10, 1993
South-western Pob, Calamba Misamis Occidental
Gender:
Civil Status:
Male
Single
Citizenship:
Filipino
Height:
5’6”
Weight:
70 Kg.
Residential
Address:
Educational Background
Tertiary:
Secondary:
Primary:
Jones Visitacion, Cebu City
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
Misamis University -)
CNCHS National High School -)
South-western School -)
Computing and Development Skills
Web Skills:
HTML, Cascading Stylesheets CSS, HTML5, Web Design.
Databases:
MYSQL, MS Database.
Software Tools/Skills:
Vmware , Microsoft Visual Studio,
Audition, Adobe After Effects.
XAMPP/WAMP, Adobe Photoshop, Adobe
Operating system skills:
Windows, Linux, Andriod, iOS, MacOS, Kali Linux.
Customer service Skills:
Ecommerce Online Specialist, Order Management returns, exchange and
refunds, Website Product listing using Kentico, Email handling, Chat
support, Experienced in iCare and Netsuite CRM, Data Gathering.
Others Skill:
Kali Linux tools, Penetration tester, IT Security, Software
troubleshooting (Windows, Android, iOS, Mac OS)downgrading/upgrading
Android OS and basic server configuration, Animation, Transcription,
Interpersonal – Communication, Good Oral and Written English
Communication, Customer Service, Advance Computer Troubleshooting,
Technical skill, Data Entry (Includes MS Office Tools, Google Suites.
Certificate:
END USER: Mobile Security Analyst
Work Experience
Convergys
Customer Service/Chat Support
July 11, 2013 – March 1, 2014
Subject Matter Expert
March 10, 2014 – February 20, 2016
Workforce (MOD)
February 25, 2016 – December 30, 2016
KKH Technology and Information
IT Helpdesk/Email Support
January 13, 2017 – December 30, 2017
Australia Ecommerce Business (Admin Assistant)
January 26, 2018 – December 18, 2019
Character References
Name
Position
Contact Information
Ma. Anthea Fabella
Professional Care
-
Charlene Patricio
Customer Service
-
Christine Tabujara
Customer Service
-