Dehrie R. Cartagenas

Dehrie R. Cartagenas

$5/hr
Customer Specialist
Reply rate:
22.22%
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Cebu City, Cebu, Philippines
Experience:
6 years
DEHRIE BEAM R. CARTAGENAS South-western, Calamba, Misamis Occidental-- Career Objective As a graduate of Information Technology, I am an explorer of new learning’s and my goal is to get a job and be part of your growing company. I am excited for new skills that I may learn, new people that I may encounter. It would be an opportunity for me to enhance my knowledge and an honour to share my experience and help others from what I have learned. Personal Information Name: Date of Birth: Place of Birth: Dehrie Beam Cartagenas April 10, 1993 South-western Pob, Calamba Misamis Occidental Gender: Civil Status: Male Single Citizenship: Filipino Height: 5’6” Weight: 70 Kg. Residential Address: Educational Background Tertiary: Secondary: Primary: Jones Visitacion, Cebu City BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY Misamis University -) CNCHS National High School -) South-western School -) Computing and Development Skills Web Skills: HTML, Cascading Stylesheets CSS, HTML5, Web Design. Databases: MYSQL, MS Database. Software Tools/Skills: Vmware , Microsoft Visual Studio, Audition, Adobe After Effects. XAMPP/WAMP, Adobe Photoshop, Adobe Operating system skills: Windows, Linux, Andriod, iOS, MacOS, Kali Linux. Customer service Skills: Ecommerce Online Specialist, Order Management returns, exchange and refunds, Website Product listing using Kentico, Email handling, Chat support, Experienced in iCare and Netsuite CRM, Data Gathering. Others Skill: Kali Linux tools, Penetration tester, IT Security, Software troubleshooting (Windows, Android, iOS, Mac OS)downgrading/upgrading Android OS and basic server configuration, Animation, Transcription, Interpersonal – Communication, Good Oral and Written English Communication, Customer Service, Advance Computer Troubleshooting, Technical skill, Data Entry (Includes MS Office Tools, Google Suites. Certificate: END USER: Mobile Security Analyst Work Experience Convergys Customer Service/Chat Support July 11, 2013 – March 1, 2014 Subject Matter Expert March 10, 2014 – February 20, 2016 Workforce (MOD) February 25, 2016 – December 30, 2016 KKH Technology and Information IT Helpdesk/Email Support January 13, 2017 – December 30, 2017 Australia Ecommerce Business (Admin Assistant) January 26, 2018 – December 18, 2019 Character References Name Position Contact Information Ma. Anthea Fabella Professional Care - Charlene Patricio Customer Service - Christine Tabujara Customer Service -
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