DeeShannon Garrison

DEESHANNON GARRISON 236 Jefferson Circle, Macon, Georgia- - Professional Profile human services and administrative assistance College graduate with professional experience in the human services field Pleasant demeanor and ability to establish and maintain rapport and provide excellent customer service Resourceful, can provide in-depth program and community information accurately Excellent written and oral communication skills and understanding of public relations and social media Conscientiousness to maintain the confidentiality of clients, volunteers, shareholders, and participants Capability to work on various tasks simultaneously while focusing on details Aptitude to work independently and also effectively collaborate with other staff Professional experience Match Coordinator, Big Brothers Big Sisters of the Heart of Georgia December 2014 – April 2019 Interview, perform reference and background checks, and assess suitability of volunteer candidates Conduct client enrollment, interview children/parents/teachers, and assess needs of potential clients Determine matches and facilitate match meetings, in accommodation with volunteer and family schedules Assess and refer families for alternative or additional services, as needed Provide professional and caring support to mentors and mentees and their families Ensure high-level proficiency in applying child safety and risk management knowledge, policies and procedures throughout all aspects of job function Maintain accurate and timely documentation and records of pertinent data Continually assess relationships focusing on child safety and development and volunteer satisfaction Conduct exit interview with all parties at match closure, assessing reasons and determining re-match potential Recruit mentors, volunteers, and donors whenever possible and assist with fundraising events Participate in community events and represent the interests and mission of Big Brothers Big Sisters Implemented and continue to run the “Read 2 Succeed” United Way reading focused mentoring program Regularly purge files and perform internal file audits Organize and recycle donated office equipment and toner cartridges Support matches in my queue in a timely fashion and assist with other staff match support needs Assist with other duties or carrying out components of other positions as deemed appropriate by the President or Program Director Office Assistant, O’Neal Properties June 2014 – February 2015 Performed basic bookkeeping duties using Quicken, Excel, and online banking Prepared and sent late notices, statements, and receipts using real estate management software Scanned documents, purged files, and shredded financially sensitive information Listed real estate for sale on social media and assisted with other projects as necessary Victim Advocate, Crisis Line & Safe House of Central Georgia June 2013 – September 2014 Provided crisis intervention, support, advocacy, information, and referrals in person and over the phone Assessed for safety, arrange for transportation and safe housing Attended interagency meetings, trainings, and workshops pertinent to advocacy services Kept appropriate documentation of call logs and client interactions, maintaining strict confidentiality Assisted with shelter maintenance and inventory in both office and resident areas Administrative Assistant, Geotechnical & Environmental Consultants June 2006 – June 2008 Greeted visitors and answered calls, directing both to appropriate personnel Entered project information into database Created and edited brochures, promotional postcards, and prepared (edited, proofread, labeled, captioned, collated, and indexed) project reports Scanned archived job files and project reports to server and assisted with records management and mailing projects for various departments Sorted and distributed incoming mail and prepared and metered outgoing mail and parcels Composed informational questionnaires and conducted follow up phone interviews for assessment reports Maintained inventory and fulfilled supply requisitions Professional development Middle Georgia State College, Macon GA Bachelor of Science in Human Services May 2014 Associate of Science in Sociology December 2013 National Society of Leadership and Success (Sigma Alpha Pi) – National Engaged Leader Award Public Service Internship, Big Brothers Big Sisters of the Heart of Georgia January 2014 – May 2014 Campus Safety Committee Member, Middle Georgia State College August 2013 – December 2014 Student Volunteer, Macon Area Habitat for Humanity January 2013 – May 2013 Central Georgia Technical College, Macon GA Associate of Applied Technology in Business Studies September 2005 Business Diploma in Business and Office Technology: Legal Office Specialist June 2005 Georgia Occupational Award of Leadership Nominee