Deepak Yadav
15/1 Karawal Nagar
New Delhi, 110094
Phone:-
Email:-
Professional Summary
Experienced quality compliance leader with a demonstrated history of working in the US healthcare Revenue Cycle Management (RCM) industry for over 9 years. Skilled in Microsoft tools and well-versed in multiple RCM software. Proven ability to lead end-to-end quality compliance teams, strategic planning, and process improvement. Adept in operations, quality reports, and data analysis with hands-on experience in dashboard reporting. Extensive experience auditing charges, payments, Day AR, patient statements, CBR, correspondence, appeals, and denials. Currently auditing a DME lab client.
Skills & Competencies
Result-driven, self-motivated leadership skills
Strong team management & effective communication
Strategic planning & case development
Revenue Cycle Management (RCM) training & implementation
Problem-solving & process improvement
P&L responsibility & operational efficiency
Proficiency in multiple RCM software: NextGen, Allscript, Epic, ECW, Aprima, InSync, Medical Manager, CPM, CPR+, CPS, Imagine, Emedix, Console, Citrix, Trizetto, EDI.
Expertise in quality reports: BQM, waterfall analysis, operations decks
Power BI reporting & data analytics
Professional Experience
Quality Compliance Analyst
CompuGroup Medical Inc. | Apr 2019 - Present
Conduct audits and analyze transactions for process excellence
Lead FMEA (Failure Mode Effective Analysis) and PETA (Process Excellence Trend Analysis) projects
Implement Quality Improvement Plans (QIP) and report-level audits
Manage Time Motion Studies (TMS) and project metrics
Update SOPs as per client instructions and ensure team adherence
Handle client escalations and initiate process improvement plans
Conduct PKT (Process Knowledge Test) evaluations
Senior Associate
MD everywhere | Noida | May 2017 - Mar 2019
Worked on client escalation, assigned tasks to the team in the absence of seniors while managing SLA, led analysis, plans of action, and client reporting on behalf of seniors, and engaged in weekly client calls for performance updates with seniors while providing insights for process improvements.
Process Associate
MD everywhere India pvt ltd | Noida - UP | May 2015 - Mar 2017
Managed credit balance operations, including erroneous payment posting, insurance/patient refunds, handling edits, prebill and unbilled cases, and posting charges.
Worked on statement day AR and correspondence tasks
Education
Graduate from Agra University
Completed Higher Secondary from NIOS Board.
Completed Senior Secondary School from NIOS
Languages
Hindi
English