Deepak S S

 DEEPAK S.S Mobile:- E-mail:- Professional Summary: Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment. 4+ years’ experience including in Server administration, Desktop Support, Networking & Vmware Administration. Currently Working as a System administrator in IBM India Pvt. Ltd Bangalore Worked as a Technical assistant in E-governance project of Kerala Govt. Worked as a Desktop Engineer at WIPRO INFOTECH, India. Technical Skills: Complete configuration, installation, monitoring and support of Data Centers Windows Server 2003, server 2008, 2008-R2,2012, 2012-R2 server operating system environment. Installation , configuration and administration of VMware vSphere Creating and Managing Failover Clustering Configuring DNS & DHCP Server. Installation of ADDS & Creation and managing users, computers in AD Configuring Group policy in 2003,2008,2012 Server Installation & configuration of IIS,FTP & Hyper- V Configuration of Routing Protocols :-STATIC, RIP, OSPF & EIGRP Extensive knowledge of FSMO Roles Configuration of VLAN, STP, VTP, VPN and TRUNKING Extensive knowledge of NAT Educational Qualifications B.Tech in Electronics and Communication, CUSAT Certifications: CCNA Routing &Switching MCSA Wipro Desktop Certification Professional Experience Company: IBM Idia Pvt Ltd Location : Bangalore Duration: 03/08/2017 to present Designation: System Administrator Roles & Responsibilities Complete configuration, installation, monitoring and support of Data Centers Windows Server Administration VmWare ESXi 5.5 Administration Applying patches for Physical & Virtual Servers Monitoring of Physical servers & Virtual through remote Working on Incidents Handle the tasks of identifying server issues and escalate to the server support team in case of high level issues. Configuration of VM's. Working on Windows updations & Anti virus updations Company: Chirakkara GP( Kerala Govt. undertaking) Location: Kollam Duration: December 21/ 2012 to January 31/2016 Designation: Technical Assistant Roles & Responsibilities Installation, Configuration and Administration of Windows 2008/2012 servers Windows server Active Directory and DNS administration Installation and configuration of DHCP and IIS Installation & configuration of WSUS Server Installation & configuration of WDS Server Creating Group Policies and implementation as per standard procedures. VMware ESXi 5.5 administration. Maintaining software applications, operating systems and regular maintenance/upgrade Windows 7/8/10 Fedora/Ubuntu desktop administration. Managing FSMO Roles Added, maintained and removed objects within Active Directory. Handle the tasks of identifying server issues and escalate to the server support team in case of high level issues. Configuring and troubleshooting of LAN , PC and Laptops. Responsible for providing support in areas of Desktop Services and server related issues Handle the tasks of managing data backup of servers by checking backup logs and restoring files Travelling to client sites to help with installs, deployment, and troubleshooting. Configuration and testing of any new hardware and software Training new employees. Assisting the network manager with support requests. Company: TRICHUR COMPUTER CENTRE (P) LTD. Location: Thrissur Duration: Aguest 08/ 2010 to December 20/2012 Designation: Desktop Engineer L1 Roles and Responsibilities Give permanent Fix to the Desktop, Printer problems, basic LAN & server support issues Call Closure within Norms - Remote / On Site Follow the Checklist(s) and Standard Process Installation & troubleshooting of critical applications & their usage guidelines Data submission for Daily, Weekly & Monthly summary report Follow up for spare with coordinator and speed up for call closure Provide Standby solution to the user with approval from Site in charge / program Manager Call logging & follow-up action with the principal Vendors for warranty related incidents Troubleshoot Network connectivity (LAN) issues Escalate the problem to the Technical Specialist, RTSG or TSG if not resolved Installation and configuration of peripherals and devices Operating Systems (OS) installation / re-installation, upgrades and patches for desktops Installation and Configuration of Soft wares installations such as MS-Office, Acrobat Reader, mail client etc Installation of anti-virus on desktops and remove Virus Awareness & acceptance for Best Practice roll out Desktop Installation, Movement, Assign & Change Configuration of Print devices (network and local) on desktops Internet and Intranet Configurations STRENGTHS Good analytical and quick problem solving skills. Team management and smart working nature. Adaptability to new environments. Motivating ability PERSONAL INFORMATION Date of birth :- Nationality :Indian Marital Status :Married Languages known :English, Malayalam