I am an experienced operations service employee ,young and articulate individual with demonstrated experience working in technical service roles. I have strong interpersonal skills ensuring the ability to work in a highly diverse environment in which respectful and effective communication skills are integral. I have proven strengths in supporting and managing a team of 20+ associates in technical troubleshooting for our clients over the phone or via remote access of there machines. I have shown an improved team performance and maintained the same to give stable results with very less error opportunity.