Result-driven Business Trainer with hands-on experience in delivering end-to-end training for global content moderation and operations teams under the ByteDance (TikTok) project. Skilled in curriculum design, performance analysis, and policy training, ensuring teams align with client quality and compliance standards. Adept at conducting new hire onboarding, refresher sessions, and skill enhancement programs to improve accuracy and productivity. Proven ability to collaborate cross-functionally with Quality, Operations, and Client teams to bridge knowledge gaps, enhance learning outcomes, and drive measurable business impact.