CURRICULUM VITAE
Dedy
Jl. Tanjung Duren Utara 8 No. 173 Jakarta 11470
Mobile : (-
E-mail :-
July 2007-June 2017
PT. PARANTA ANUGERAH PRIMA
Technical Support / IT Support
Job Description:
Installing and configure computer hardware and
software
Monitor and maintain computer systems, applications
and network
Troubleshooting and diagnose hardware, software and
provide analysis
Maintainance routine and upgrading including replace
and swap faulty or add new computer hardware part as
required including conducting electrical safety checks
First level support to resolve users technical issues
Supporting the roll-out of new systems and applications
On-site support for staff or end-user
Coordinate with third parties
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Education-
Bina Nusantara University, Jakarta.
Bachelor Degree Information System- SMA BDN, Jakarta.
PROFESSIONAL
Dell Training
- Foundation 2010 Desktop (DCSE)
- Foundation 2010 Portables (DCSE)
- Dell Blade Server Deployment Training (2012)
- Dell PowerEdge Technical V3 (2013)