Dede Apriansah-(-
Indonesia
https://solusimobile.netlify.app
https://www.linkedin.com/in/dede-apriansah-877a818b/
https://github.com/dee2dee
Summary
IT professional with broad experience in web development, technical support, managed services,
and cloud engineering. Able to handle both technical and strategic client needs, from web systems
development to cloud infrastructure maintenance. Strong in communication, analytical thinking, and
quick to adapt to new technologies. Passionate about cloud computing, automation, and software
development, aiming to deliver efficient and scalable tech solutions.
Skills
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Cloud & Infrastructure: Oracle Cloud, Alibaba Cloud, Virtualization, Monitoring
Programming & Development: Golang, Node.js, Laravel, Python, Vue.js, Flutter,
HTML/CSS/JS
Database: PostgreSQL, MySQL, Oracle DB, SQLite
Tools & Design: Git, Docker, Figma, Canva
Soft Skills: Communication, Problem Solving, Remote Collaboration
Certifications
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Oracle Cloud Infrastructure Foundations Certified Associate (2025)
Experience
PT Indointernet Tbk – Jakarta, Indonesia
L1 Cloud Support Engineer | 2022 – 2025
• Handle first-level support requests from users related to cloud services
• Monitored cloud systems (servers, storage, virtual networks) to prevent downtime
• Assisted in provisioning and deployment of cloud resources for clients.
PT Indointernet Tbk – Jakarta, Indonesia
Managed Service Infrastructure (Samsung Project) | 2018 – 2022
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Supported infrastructure operations for Samsung R&D Institute Indonesia (SRIN).
Monitored servers, performed backups, and ensured data recovery.
Delivered weekly server reports to clients, improving transparency.
PT Indointernet Tbk – Jakarta, Indonesia
Technical Support Staff | 2014 – 2018
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Diagnosed and resolved IT issues (hardware, software, network).
Installed and maintained IT equipment and corporate systems.
PT Indointernet Tbk – Jakarta, Indonesia
Customer Service Agent | 2012 – 2014
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Handled customer complaints regarding internet connectivity and systems.
Provided technical support and network configuration assistance.
Lower Secondary School – Indonesia
ICT Teacher | 2009 - 2010
• Taught ICT subjects to junior high students.
• Helped teachers and staff adopt ICT in daily tasks.
Projects & Freelance Work
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Developed a ticket booking application for recreational pools (UMKM sector).
Freelance web & mobile developer (custom websites, web-based systems).
Education
Bachelor of Informatics Engineering
Syekh Yusuf Islamic University – Tangerang, Indonesia (2017)
