Debra Jepkemboi

DEBRA JEPKEMBOI NAIROBI, KENYA -- Professional Summary Highly organized and efficient Virtual Assistant with 3 years of experience providing remote administrative support to clients across various industries. Skilled in managing schedules, handling communications, performing data entry, and ensuring seamless operations for executives and small business owners. Known for exceptional attention to detail, strong multitasking abilities, and the ability to meet deadlines in fast-paced environments. Key Skills  Administrative Support: Calendar management, appointment scheduling, and meeting coordination.  Communication: Email handling, customer support, and professional correspondence.  Project Management: Task tracking, deadline management, and milestone reporting.  Technical Proficiency: Microsoft Office, Google Suite, Slack, Zoom, Asana, Trello and CRM systems.  Data Management: Data entry, research, and database organization.  Social Media Management: Content scheduling, engagement tracking, and basic graphic design.  Client Relations: Building rapport with clients, understanding needs, and delivering solutions.  Problem-Solving: Able to quickly resolve issues and streamline workflow processes. Professional Experience Virtual Assistant PA KENYA 08/2022 – Present  Provide administrative support to clients, including managing email correspondence, scheduling meetings, and organizing files.  Handle project coordination by setting up systems to track progress, update clients, and maintain timelines.  Conduct research, prepare reports, and organize data for business presentations and decision-making.  Coordinate social media activities, including scheduling posts and managing engagement.  Maintain and update CRM databases, track client communication, and follow up on tasks as required.  Assist clients with invoicing, payment tracking, and basic bookkeeping tasks. Executive Assistant NAYPAD VA 01/2021 – 05/2022  Managed calendars and appointments for executives, ensuring schedules ran smoothly and without conflicts.  Organized business travel arrangements, including flight bookings, hotel accommodations, and itinerary planning.  Provided daily email management by sorting, prioritizing, and responding to inquiries on behalf of the executive.  Collaborated with departments to ensure projects were delivered on time by tracking deadlines and task progress.  Assisted in preparing documents, including reports, presentations, and meeting agendas. Education Bachelor of Education (arts) Laikipia University- 2017 Certifications  Customer Service Relationship – Neema Institute, 2022  Virtual Assisistant – My VA College, 2023 References Available upon request.