Deborah Sharon Copley

Deborah Sharon copley 86/2 Bella Floor, Ucassaim Mapusa, Goa India 403507 Mobile: --/- PERSONAL DETAILS Date of Birth: 20th April, 1973 Marital Status: Married PROFESSIONAL EXPERIENCE Home Based Online Work, Goa Transcriptionist / English Tutor / Typist, 2013 to 2019 Online Jobs: Worked for private companies and individuals doing Transcription, Data Entry, Email Marketing and a few administration jobs. English Tutor - Conducting one on one Online Conversational English Tuitions for foreign students via Skype. (2015 -2017) Typist (65wpm): Typing out articles for magazines (2018) and Thesis typing for students. (2014/ 2017/2018) Worked for a few months with Spectrum General, a Chennai based Transcription Company as a General Transcriptionist in 2013. WVS (Worldwide Veterinary Services) – NGO Animal Shelter, Goa Foster care and Adoption Coordinator, April – October 2018 I worked for 6 months with WVS, Goa in the Foster care and Adoption Center. My responsibilities entailed finding homes for the puppies and kittens that were dumped at the shelter and taking care of the sick ones. I also worked as the Training coordinator, handling emails and scheduling the training sessions for the Veterinary Participants. Willy Weather (Online Home based), Pune Software Assistant, 2011 - 2012 Software Assistant for an Australian company called Willy Weather. The job requirement was to post emails to various companies and private businesses to promote their Weather Widget on their respective company’s website pages. CBay Systems (now Mmodal), Pune Medical Transcriptionist, 2010 Medical Transcriptionist: My role was to listen to the recorded dictation of a doctor or other healthcare professionals and Transcribe and interpret the dictations of diagnostic test results, operative reports, referral letters, and other documents into a Microsoft Word document. Career Crossroads Consultancy, Pune Consultant Executive, 2009 – 2010 Consultant Executive: Job entailed calling up candidates for interviews for Bpo’s and Kpo’s and setting up interviews with various firms for selected candidates. Travelocity, WNS, Pune Customer Service Agent - Voice Process, , 2008 Provided customer support to callers from America in regard to Air, Car and Hotel queries. Managed Customer Relations. Handled Bookings for Air, Car and Hotel reservations. Air Hostess Academy (AHA), Pune Aviation and Hospitality Academy Pvt Ltd Company Training coordinator, 2006 An ISO 9001 Certified Institute which provides trained human resources for the service sector which includes aviation industry, hospitality, multinational companies and BPO industries Assisted the Training Manager in handling the Training Department Conducted Interviews for candidates Trained batches in aviation Taj Coromandel, Chennai Personal Secretary to the Training Consultant,1999 – 2000 Handled all Secretarial work Edited Training Programs Compiled Presentation modules Jilani Construction Company, Panchgani Personal Secretary to the Director, 1995 – 1998 Secretarial work Office Administration Site visits Am Thai - American Jewelry Company, Bangkok Head of the Precious Stone Department August, 1992 – September, 1993 Overall in-charge of the Precious and Semi-Precious Stones Department. Overseeing the sorting of Precious and Semi-Precious Stones and Diamonds and Quality check. In charge of Stock and Computerized Inventory of all Precious Stones. Yemen Airways, Sanaa, Yemen  Flight attendant, September 29th 2000 – August 30th 2005 Flight Attendant with 5 years of experience in international and domestic commercial flights. Demonstrated exceptional customer service, receiving positive feedback from passengers and commendations from crew. Attending pre-flight briefings and running through flight schedules Inspect the aircraft to ensure it is in a clean, respectable condition Ensure the plane is fully stocked with supplies and in-flight meals/drinks etc Carry out thorough inspections of emergency equipment to ensure it is in good working order Welcome passengers on-board the flight, check tickets and direct passengers to their seats Make final luggage checks Perform the safety demonstration and ensure passengers are fully aware of emergency procedures EDUCATIONAL QUALIFICATIONS Diploma in Secretarial Practice, Sabhari College – Chennai November, 1994 – June 1995 Typewriting, 60 WPM Shorthand, Office Management, Business Correspondence, and Word Processing. Punjab University, Chandigarh, April 1992 Higher Secondary Certificate (Commerce) _______________________________________________________________