Deborah Onyinechi Oriaku

ORIAKU, DEBORAH ONYINYECHI DATA ENTRY SPECIALIST PERSONAL INFORMATION: -- http://www.linkedin.com/in/deborahoriaku-33ab4a147 Lagos, Nigeria EDUCATION: B.Sc; Industrial Relations / Personnel Management; Lagos State University, Ojoo, Lagos State, Nigeria. 2006 – 2012 CAREER OBJECTIVES: I am enthusiastic to leverage my quick typing skills and database management knowledge towards achieving the department’s goal. I am opened to learning drive, expand my capacity and utilize my goals. I specializes in resolving complex client problems through active listening with effective and efficient communication skills. I am a detailed oriented data analyst with more than 5years work experience. WORK EXPERIENCE: Custodian Life Assurance Plc 4, Commercial Avenue, Sabo, Yaba, Lagos Sales/Advisor Jan 2021 – Date  Selling insurance life products  Managing new clients  Clients relationship management  Cross selling other insurance products  Mapping out strategies to increase growth  Processing life claims to clients at policies maturity  Mobilization of deposits Samchez Associate Nigeria Limited 3, Burma Road, Apapa Wharf, Lagos Data Entry/Secretary Typist  Typing of Custom Duty  Typing of Minutes of Meetings  Managing company’s email privacy  Typing company letters April 2020 – Dec 2022 Acquamarine Investment 1, Commercial Road, Eleganza Plaza, Apapa Administrative Secretary Jan 2010 – Dec 2014  Daily records of store book-keepings  Distributions of staff monthly provisions  Recording of incoming and outgoing mails  Receiving Visitors and directing them  Filing of all vital documents  Scheduling appointments and coordinating meetings  Hotel reservations and flight bookings  Handling traveling arrangements  Receiving application letters from applicants STRENGTH:  Communication: In over 2+years of sending and receiving information, I have learnt how to communicate with clients effectively and efficiently.  Time Management: A major key to efficient working has exposed me to multitasking on different tasks.  Typing: It has been one of my passion and has often explored to undertake many tasks.  Persistence: Once I believe in a task opened to me, I don’t just give up so soon until I achieve all that is required. MANAGEMENT TRAINING CENTRE:      Eco Bank Training: May 2015 Marketing Skills Eco Bank Microfinance Credit Loan Analysis Jan 2016 Professional Selling Skills Customer Care & Relationship Management Money Laundering Security Awareness Eco Bank Nigeria Plc 22, Apapa Oshodi Expressway, Lagos Marketing Officer Jan 2018 – March 2021  Sales & Marketing bank’s products  Managing new clients  Mobilization of deposits  Client’s Relationship Management  Preparation of daily reports  Booking of facilities for clients  Managing client’s database INTERNSHIP / COURSES: Digital Witch Training Support Institute Information Technology Trainee May 2023  Practical Steps on how to share, edit, connect clients and manage company files with Android & Microsoft operating devices using Google Drive | One Drive | Drop Box | Teams.  Communication software tools to meet clients satisfactions by managing queries, complains and other related issues using Fresh Desk | Intercom | Zendesk | Slack | Loom | HubSpot Coursera Remote Training Programme Technical Support Fundamental May 2023 – Date  School of learning on how to identify, investigate and resolves user’s problems with computer software and hardware.  Exposure to support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns. Complete Computer College Computer Trainee Jan 2005 – Dec 2005  Desktop Publishing in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PageMaker and CorelDraw