Deborah Okhiku

DEBORAH ODION OKHIKU VIRTUAL ASSISTANT Tel: (-, Email:-, linkedin.com/in/deborah-okhiku-b PROFILE SUMMARY Result-driven Virtual Assistant with over 3 years of success in administrative management, project coordination, and client support. Skilled in organizing schedules, managing client communications, and creating efficient workflows. Proficient in a wide range of project management and productivity tools, with a proven ability to increase operational efficiency by 15%. AREAS OF EXPERTISE/SKILLS • Scheduling and Calendar Management • Travel Planning and Itinerary Preparation • Email Management • • • • MS Office tools Data Entry Client Communication and Support Appointment Setting • • • Document Preparation Onboarding of New Hires Typing and report drafting KEY ACHIEVEMENT Customer Satisfaction: Coordinated successful international travel arrangements for high-profile clients, ensuring stress-free travel experiences. Reduction on Time-to-hire: Increased operational efficiency by 15% through process optimization and effective resource allocation. PROFESSIONAL EXPERIENCE Virtual Assistant | Debdtechlady.com Sept, 2024 – Present • Successfully supported over 6 clients by handling daily administrative operations, ensuring seamless communication, and optimizing client schedules. • Managed and streamlined scheduling and appointment setting using Asana, Calendly, and PickTime, reducing missed meetings by 20%. • Coordinated international travel itineraries, preparing all necessary documents and ensuring smooth travel experiences for clients such as Mr. Oke to destinations like Monaco. • Implemented budgeting and resource allocation processes that increased efficiency by 15%, aligning with company policies. • Conducted research and data analysis, providing actionable insights that improved client decision-making. Administrative Manager | itel ELECTRIC, Ikeja August, 2020 – August, 2024 • Oversaw office operations and scheduling for a team of professionals, maintaining compliance with company policies and improving operational flow. • Enhanced email and communication management, achieving a 25% reduction in response times. • Led the onboarding process for new hires, created training documentation, and facilitated smooth transitions for over 30 team members. • Excelled in client relations, acting as the primary point of contact, and addressing inquiries professionally and promptly. EDUCATION UNIVERSITY OF BENIN B.Sc(Ed). Biology CERTIFICATIONS Certification of Professional Achievement in Data Analysis from Utiva and Data Camp, CIPM (In view), Jobberman Soft Skill certifications, Artificial Intelligence Certification, Cousera In Human Resources Management, Cisco Customer Success Manager