Deborah Kwamba

Deborah Kwamba Virtual Assistant Portfolio LinkedIn Profile SUMMARY Highly organized and tech-savvy Virtual Assistant with a proven track record of providing exceptional administrative, customer support, and social media management services. Adept at managing schedules, creating professional documents, engaging audiences on various platforms, and contributing to the overall success of an organization. Seeking to leverage my skills and experience to support the team at GO54 Web Hosting. SKILLS PROFESSIONAL EXPERIENCE Virtual Administrative Assistant ​ ​ ​ ​ ​ 02/2023 – 08/2024 GBD Insurance Co. - USA ❖​ Managed executive calendars, scheduled meetings, and coordinated travel arrangements. ❖​ Prepared and edited correspondence, presentations, and reports with 99.9% accuracy ❖​ Increased social media engagement by 30% through targeted content and community outreach. ❖​ Reduced administrative errors by 15% through standardized procedures and templates. Secretary ​ ​ ​ ​ ​ ​ ​ 03/2020 – 12/2022 Integrity Modest Homes - Abuja ❖​ Leveraged productivity and scheduling tools to effectively manage executive calendars, ensuring a 10% improvement in meeting workflow efficiency. ❖​ Provided seamless support to executives and teams, showcasing adaptability and strong time management skills, contributing to a 25% increase in overall team productivity. ❖​ Maintained a professional and responsive communication presence by handling phone and email inquiries with a 99% accuracy rate and consistent courtesy. ❖​ Promoted a positive and collaborative work environment by providing excellent customer service and assistance, and fostering teamwork, increasing employee satisfaction by 10%. KEY ACHIEVEMENTS ❖​ Planned and executed over 20 high-profile corporate events and off-site meetings annually, coordinating all logistics including venues, transportation, catering, guest lists, and accommodations for up to 200 attendees. ❖​ Instituted standardized filing systems, processes, and document templates that drastically improved office efficiency and organization. New procedures were adopted company-wide. ❖​ Demonstrated extraordinary leader partnership by anticipating executive needs and ensuring all critical requirements were addressed proactively without follow-up required. Earned a reputation for unparalleled attention to detail. EDUCATION & CERTIFICATIONS Project Management Certificate Course | 2023 Google/Coursera Project Management Boot camp | 2024 Hands-on Project Management (HOPM) Bachelor of Science in Biotechnology | 2018 University of Jos REFERENCES Available on Request