Deborah Idowu

DEBORAH TEMIDAYO IDOWU Lagos, Nigeria (Remote-Ready) | - |-| linkedin.com/in/deborahidowu2017 PROFESSIONAL SUMMARY Marketing-trained professional transitioning into remote digital work, with completed certifications in Virtual Assistance, Digital Marketing, and CRM tools. Spent five years running a self-managed fashion and thrift business which means I know how to handle customers, stay organised under pressure, and keep things moving without someone standing over my shoulder. I bring a sharp eye for detail, genuine warmth in communication, and the kind of reliability that only comes from running your own show. Now ready to channel all of that into supporting businesses and professionals remotely. WORK EXPERIENCE Fashion Designer & Business Owner​ Jan 2020 – Jun 2025 Self-Employed — Lagos, Nigeria ●​Managed all customer communications — handling enquiries, complaints, orders, and follow-ups across WhatsApp, Instagram DMs, and in-person. ●​Oversaw inventory, supplier coordination, and daily business operations entirely independently for five years. ●​Created and managed social media content on TikTok and Instagram to promote products and drive sales. ●​Handled all financial records, pricing, and order tracking — building strong self-management and organisational habits. Quality Assurance Personnel (Industrial Training)​ Dec 2014 – Jul 2015 Pladis Global ●​Conducted product quality checks and ensured compliance with production standards in a fast-paced manufacturing environment. ●​Collaborated with team members to flag defects, document findings, and maintain quality control records. EDUCATION Higher National Diploma (HND) — Marketing​ Oct 2015 – Sep 2017 Federal Polytechnic Ilaro, Ogun State ●​Specialisation in Marketing Management. Final year thesis: "The Effect of Celebrity Endorsement on a Product". ●​Served as Deputy Speaker, National Association of Marketing Students (NAMS). National Diploma (ND) — Marketing​ Federal Polytechnic Ilaro, Ogun State ●​Relevant coursework in consumer behaviour, sales strategy, and marketing research. ●​Served as Class Representative Oct 2012 – Sep 2014 NYSC National Service​ Oct 2017 – Oct 2018 ●​Completed mandatory national youth service. Used the service year to develop tailoring and garment construction skills. ●​Completed a 3-month Basic Computer Education programme at Rainbow Computers, Sokoto State — covering fundamental computer operations, Microsoft Office, and digital literacy. CERTIFICATIONS ●​Virtual Assistant Certification — Alison (2025) ●​Digital Marketing Certification — Alison (2025) ●​HubSpot CRM Certification — HubSpot Academy (2025) ●​Basic Computer Education Certificate — Rainbow Computers, Sokoto State (2018) SKILLS & TOOLS Productivity & Collaboration: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft 365 Copilot, Notion, Trello, Asana Communication & Support: Slack, Zoom, Email Management, Live Chat, HubSpot CRM Content & Design: Canva, TikTok Content Creation, Social Media Scheduling Core Competencies: Data Entry, Online Research, Calendar Management, Customer Communication, Report Writing Languages: English (Professional Fluency) | Yoruba (Native)