Deborah Eyo

Eyo Deborah Essien Human Resource/Administrative Manager/Executive | Virtual Assistant (V.A.) Freelancer CONTACT Mobile: - Email:-LinkedIn: www.linkedin.com/in /deborah-eyo-a- Project Portfolios: V.A Portfolio CRM & Project Management Portfolios Location: 51 Muritala Eletu, Jakande, Lekki peninsula, Lagos, Nigeria CAREER OBJECTIVE Highly skilled Human Resource and Administrative Manager with over 7 years of experience in HR management, strategic planning, and business development. Also, an experienced Virtual Assistant (V.A.) Freelancer, providing administrative, customer service, and project management support to businesses and entrepreneurs. I seek to leverage my expertise in HR, administration, and virtual assistance to contribute to a dynamic organization focused on growth, operational efficiency, and continuous improvement. EDUCATION Bachelor of Science (B.Sc.) in Geology (Marine) University of Calabar — 2015 TRAINING & CERTIFICATIONS • • Certified Internal Auditor (ISO 9001:2015 QMS & ISO 14001:2015 EMS) — AIC Global QHSE Systems & Energy Ltd, August 2024 • Quality Management Systems (QMS) — Nigerian Content Development & Monitoring Board, August 2023 • Strategic Planning & Decision-Making — Lagos Chamber of Commerce and Industry (LCCI), April 2021 • Human Resource Management — Corporate Setup, July 2021 Microsoft Power Platform — Snapnet, June 2020 PROFESSIONAL EXPERIENCE Human Resource/Administrative Manager/Executive Assistant Geoterrain Nigeria Limited, Lagos, Nigeria 2017 – Present • • • • • • Provide comprehensive HR support, managing full-time, parttime, and contract employees across various HR functions, including employee relations, recruitment, and benefits administration. Spearhead the onboarding process, conducting safety briefings, and ensuring HSE compliance for all employees. Develop and manage executive calendars, oversee project documentation, and drive employee performance evaluations. Oversee procurement operations, vendor contract negotiations, and management of new business ventures, ensuring cost-effectiveness and alignment with corporate goals. Lead facility management, ensuring compliance with safety standards, asset repairs, and overseeing the work of security and cleaning personnel. Provide high-level executive support, including organizing business development activities, managing travel logistics, and preparing internal and external communications. Key Achievements: DEBORAH EYO 1 • Basic ICT Fundamentals — I Skill, 2016 • • Key Skills Human Resources Management: Recruitment, onboarding, employee relations, policy implementation. Virtual Assistance & Administrative Support: Email and calendar management, document preparation, travel coordination, and customer support. Project & Executive Support: Project documentation, executive calendar management, internal communications. Procurement & Vendor Management: Contract negotiation, inventory management, cost reduction. Facility Management: Compliance monitoring, asset maintenance, security oversight. Time Management & Organizational Skills: Effective multitasking, prioritization of deadlines. Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Microsoft Power Platform, basic ICT support. Business Development Support: Market research, lead generation, client relations, report preparation. • Improved procurement efficiency by reducing costs through effective vendor negotiations, achieving a 15% reduction in procurement expenses. Streamlined the onboarding process, resulting in a 25% improvement in new employee productivity within the first month. Successfully maintained 100% compliance with HSE standards across all departments, reducing workplace incidents. Executive/Virtual Assistant (V.A.) Freelancer Remote | 2022 – Present • • • • • • Provide administrative, customer support, and project management services to clients across various industries. Manage email correspondence, calendar scheduling, and travel arrangements for business executives and entrepreneurs. Handle data entry, document preparation, and file organization, ensuring accuracy and efficiency. Assist in social media management, responding to inquiries, and scheduling content for engagement. Conduct market research, lead generation, and report preparation for business growth strategies. Utilize tools like Asana, Trello, Google Suite, and Microsoft Office to optimize workflow and productivity. Key Achievements: • • • Increased client efficiency by 30% through effective task management and scheduling. Successfully managed multiple clients' inboxes, reducing response times and improving customer satisfaction. Supported business owners in organizing projects, leading to a 20% increase in operational efficiency. ICT Office Assistant I Skill (NYSC) 2016 – 2017 • Streamlined the day-to-day ICT office operations, providing basic IT support and maintaining office systems. References Available upon request. DEBORAH EYO 2