Deborah Awoyale

DEBORAH AWOYALE Virtual Assistant Lagos, Nigeria --, LinkedIn Highly efficient and detail-oriented Virtual Assistant with over 2+ years of experience providing administrative, operational, and customer support to executives and businesses. Proven ability to manage emails, calendars, and projects, increasing workflow efficiency by 30% and reducing scheduling conflicts by 95%. Adept at CRM management, data entry, and customer service, ensuring seamless communication and task execution with a 98% on-time completion rate. CORE SKILLS ●​ Social Media Management ●​ Document Preparation and Formatting ●​ Travel Planning and Booking ●​ Process Automation and Optimization ●​ Calendar and Email Management ●​ Data Entry and Organization ●​ Project Coordination ●​ CRM Management ●​ Research and Data Analysis ●​ Strong Written and Verbal Communication ●​ Time Management ●​ Task Prioritization PROFESSIONAL EXPERIENCE British Council ​ ​ ​ ​ ​ Administrative Virtual Assistant February 2024 - Present . ​ ​ ​ ​ ​ ​ ​ ​ ●​ Organize and coordinate executive calendars, scheduling over 50 meetings per month with 98% accuracy. ●​ Sort, prioritize, and respond to over 200 emails weekly, reducing response time by 40%. ●​ Maintain large datasets with 99% accuracy, improving operational efficiency by 25%. ●​ Oversee and track multiple projects, ensuring 100% on-time completion. DegreesNYC – Queens, New York ​ ​ ​ ​ ​ Virtual Assistant ​ ​ ​ September 2022 - December 2023 ​ ​ ​ ​ ​ ●​ Created and formatted professional reports, enhancing documentation efficiency by 30%. ●​ Scheduled and engaged with content across multiple platforms, increasing audience reach by 20%. ●​ Implemented workflow automation, reducing repetitive tasks by 35%. ●​ Arranged travel logistics, saving clients an average of 10 hours per month. EDUCATION University of Ilorin –Ilorin, Kwara B.Ed Business Management CERTIFICATIONS ●​ Virtual Assistant Training, ALX TOOLS Microsoft word-Microsoft Excel -Zendesk - Livechat - Trello - MailChimp -Buffer - Hootsuit- HubSpot – Microsoft Teams- Airtable - Canva - StoryChief - Socialbee - Buffer – Zoho CRM - Asana - Zoom – Notion – SurveyMonkeyCalendly–