Deborah Alabi

I'm a customer service and operations professional with over three years of experience helping people, solving problems, and keeping things running smoothly remotely. I've worked across fast-paced startups and growing companies, managing everything from high-volume customer inquiries and document verification to executive calendars and team workflows. I'm comfortable with the full toolkit, Zendesk, Gorgias, Shopify, Google Workspace, Microsoft Office, Notion, Slack, and I've built real automation workflows using n8n and Zapier that actually save teams time. I don't just execute tasks; I look for ways to make processes better. What I'm most proud of? Cutting resolution times by 40%, growing user engagement by 30%, and being recognised as Customer Support of the Year 2024 — not because I was the loudest in the room, but because I showed up consistently, cared about the people I was helping, and got results. I bring structure to chaos, warmth to client interactions, and a genuine love for getting things done.