Deborah Akande

PORTFOLIO. Hello Everyone. I'M DEBORAH AKANDE Customer Service Representative Delivering Exceptional Customer Experiences Contact Me PORTFOLIO. About Me Hi, I’m Deborah, a customer Support Representative. I am a dedicated and results-driven Customer Service Specialist with a strong passion for delivering exceptional customer experiences. With proven communication and problem-solving skills, my experience includes handling live chat, email, and phone support, as well as using customer service tools and CRM systems to track and resolve issues effectively. I am committed to continuous learning and improvement, always seeking ways to enhance service delivery and exceed performance targets. PORTFOLIO. Tools and platforms I use Zendesk, Freshdesk, Intercom Salesforce, HubSpot, Zoho CRM Slack, Zoom, LiveChat Google Workspace, Notion, Confluence PORTFOLIO. Services I Offer Live Chat & Email Support Ticket Management (Zendesk, Freshdesk) Complaint Resolution & Customer Retention CRM Management (Salesforce, HubSpot) Order Processing & Account Support PORTFOLIO. Live chat on Zendesk PORTFOLIO. Email support PORTFOLIO. Live chat conversation PORTFOLIO. Tickets Resolution PORTFOLIO. Data Entry using Google sheet PORTFOLIO. Testimonial NANCY ASUIJE SALES TEAM LEAD, EMTILL SOLUTIONS Deborah has been instrumental in maintaining our service standards and improving customer engagement.” PORTFOLIO. Contact Details 📞 📍 📧 - Lagos, Nigeria- PORTFOLIO. Contact Me THANK YOU I look forward to working with you. Contact Me!