Deborah Adjei

Detail-oriented Virtual Assistant and Administrative Support Professional with 3+ years of experience providing remote and on-site operational, administrative, and customer support services. I have supported businesses, NGOs, and property management teams by improving organization, communication, and daily workflow efficiency.

I currently work as Assistant Operations Manager at Cerveau Initiative (NGO) where I coordinate daily operations, organize logistics for community programs, maintain procurement and inventory records, and prepare operational reports for management.

Previously, I worked as a Remote Administrative Assistant at Ghana Getaways where I managed executive calendars, scheduled meetings, organized documentation, responded to emails on behalf of management, and prepared reports and presentations.

I also worked remotely as a Customer Service Specialist at Gizmo Galaxy Limited where I handled customer inquiries through phone, email, WhatsApp, and live chat, resolved complaints, maintained customer records, and supported sales engagement.

In addition, I served as Assistant Hospitality Manager at Cerveau Properties Limited where I supervised cleaning staff, coordinated apartment preparation for guests, managed cleaning inventory, and ensured properties met hygiene and quality standards.

My services include:

• Virtual Assistance

• Calendar & Email Management

• Administrative Support

• Customer Support (Email, Chat, Phone)

• Data Entry & Spreadsheet Management

• Documentation & Record Management

• Meeting Scheduling & Coordination

• Report Preparation