Debbie Olaoye

Debbie Olaoye Nationality: Nigerian (Nigeria) Date of birth: 21/06/2006 Gender: Female  Phone number: (-  Email address:- Home: No 12, igboeti street, Oluwatuyi quarters, Akure , 340232 Akure (Niger ia) WORK EXPERIENCE Content intern Atrium Digital Inc. [ 23/06/2023 – 17/08/2023 ] City: Edmonton | Country: Canada • Assisted in writing blog posts, social media captions, and website copy. • Conducted keyword research and competitor analysis to support the marketing team. • Learned industry best practices for SEO, content creation, and digital marketing. • Supported the team in creating visual content using tools like Canva and Adobe Spark. Data entry specialist ZS [ 06/09/2023 – 20/12/2023 ] City: Illinois | Country: United States • Entered large volumes of data into company databases with 99% accuracy. • Verified and cross-checked data to ensure completeness and integrity. • Organized and maintained digital and physical files for quick and efficient retrieval. • Collaborated with other departments to compile reports and streamline data processes. Social Media Specialist /Digital Marketer BINGXUE [ 16/01/2024 – 28/04/2024 ] City: Jakarta | Country: Indonesia • Designed and executed social media campaigns across Facebook, Instagram, Twitter, and LinkedIn. • Increased follower base by 40% and boosted engagement rates by crafting unique, visually appealing content. • Monitored trends and competitor strategies to keep content fresh and competitive. • Responded to audience interactions, building strong customer relationships. Content Writer and Social Media Manager ProWriters [ 02/05/2024 – 08/09/2024 ] City: New York City | Country: United States • Write and publish high-quality, SEO-friendly content for blogs, websites, newsletters, and social media platforms. • Manage social media accounts, develop strategies, and schedule content to boost audience engagement and brand visibility. • Analyze performance metrics and adjust strategies to achieve KPIs. • Collaborate with cross-functional teams to align content with marketing campaigns. • Edit and proofread all content to ensure quality, consistency, and adherence to brand guidelines. Customer Service Rep Flexi MFB [ 13/06/2024 – 21/08/2024 ] City: Lagos | Country: Nigeria • Maintained a 95% customer satisfaction rating by resolving complaints promptly and professionally. • Delivered product knowledge training to team members to enhance service quality. • Documented and updated customer interactions in the CRM system to ensure accurate records. Chat Operator Luxee [ 27/08/2024 – 21/12/2024 ] City: London | Country: United Kingdom • Handled high volumes of customer inquiries through live chat, email, and phone support. • Maintained a 95% customer satisfaction rating by resolving complaints promptly and professionally. Freelance Writer Self employed [ 23/12/2024 – Current ] City: Akure | Country: Nigeria • Provide tailored content solutions for diverse industries, including technology, lifestyle, and e-commerce. • Create product descriptions, press releases, and email marketing campaigns to support clients' branding efforts. • Conduct in-depth market research to develop innovative and engaging content ideas. • Optimize content for search engines using tools like Yoast SEO and Google Analytics. Maintain a 100% deadline adherence rate with a focus on client satisfaction. EDUCATION AND TRAINING BA Communications Obafemi Awolowo University [ 15/09/2023 – Current ] City: Ile–ife | Country: Nigeria High school diploma Integrity College [ 11/09/2016 – 02/08/2022 ] City: Akure | Country: Nigeria LANGUAGE SKILLS Mother tongue(s): English Other language(s): French Korean LISTENING C2 READING C2 WRITING C2 LISTENING C2 READING C2 WRITING C2 SPOKEN PRODUCTION C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2 SPOKEN INTERACTION C2 Spanish LISTENING B2 READING B2 WRITING B2 SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS Social Media Management (Strategy, Scheduling, Engagement) / Data Entry (Accuracy, Speed, Attention to Detail) / Customer Service and Chat Support (Problem Solving, Communication) / Editing and Proofreading / Content Writing (SEO, Blogs, Articles, Copywriting) / Content Planning and Research / CRM Software (e.g., Zendesk, HubSpot) / CMS Platforms (e.g., WordPress) / Google Workspace (Docs, Sheets, Slides) / Microsoft Office Suite (Word, Excel, PowerPoint) / Social Media Tools (e.g., Hootsuite, Buffer, Canva) / Content Management Systems (e.g., WordPress, Squarespace) / Research and Copywriting / Marketing e Copywriting / Content creation (blog posts, social media content, podcasts) and copywriting