Debbie E. Abaquita

Debbie E. Abaquita

$10/hr
Virtual assistant/Customer Service/Business Research Analyst/Admin Works
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
46 years old
Location:
Cebu, cebu, Philippines
Experience:
10 years
 DEBBIE E. ABAQUITA 5th St. Carmenville Subd. Talisay city Cebu-/-Paypal:-www.linkedin.com/in/debbie-abaquita-34a5aa62? Skype: kiley.slanders (unlimited subscription) Contact number :- SUMMARY QUALIFICATIONS Ability to get things done Dependable, dedication to the work undertaken Punctual, hardworking and target oriented Honest, pleasing personality and friendly to people Initiative, ability to learn and grasp new ideas quickly Good communication skills Well organized, flexible and independent Very good computer skills, good voice 5.5 mbps Stable & Reliable internet connection (DSL) excellent, Upload Speed .53mbps 40-60 wpm Excellent customer service skills Unlimited calls credit subscription to US BSC- Major in Business Administration graduate WORK EXPERIENCES: ONLINE MARKETER FREELANCER (HOMEBASED/UPWORK)- https://www.salessalvage.com Linkedin Profile: https://www.linkedin.com/in/debbie-abaquita-34a5aa62? June 2016-Present/ United States The ONLINE MARKETER will be responsible for coordinating, supporting and executing campaigns through various ONLINE MARKETING channels to drive lead generation in support of corporate goals. It will also have a primary focus in the planning, strategy, execution, advertising and its alignment to SEO in support of lead generation for key segments, as well as email marketing, lead generation, and online content development. This position requires a high degree of collaboration with various internal groups. Innovative thinking and problem solving along with an open and collaborative communication style are critical. Familiarity with the following is preferred: email marketing, search engine marketing, social media CEBU SOUVENIRS DEPOT CUSTOMER SERVICE ADMINISTRATOR/ADMINISTRATIVE ASSISTANT June 08, 2013-present ( BUSINESS ONLINE) PHILIPPINES Key Responsibilities: Handle telephone queries, online queries ascertaining the most efficient route to satisfactory conclusion and in a manner which gives customers confidence that they are dealing with professional representatives of the company who are able to assist with their queries. Open and distribute morning post; and deal with any customer letters which need to be logged and copied to the relevant personnel. Manage and update Customer Services Manager’s/Coordinator’s (as appropriate) appointment diary; ensuring that appointments/orders are made in geographically proportioned areas. Manage the Customer Service System ensuring all new items are entered, progress updated and completed items removed. Assist the Customer Service Department/ Production is in ensuring all corrective work is managed, as follows: • work instructions created • arrangements made with customer for work to be done and confirmed in writing/by made with customer for work to be done and confirmed in writing/by phone/email • arrangements made with employee for work to be completed and confirmed by fax/letter/email • monitored on a daily basis to ensure that programmed works have been completed to the customer’s reasonable satisfaction. Ensure general administration is managed on a daily basis, such that the office runs smoothly and that paperwork is kept accurately filed stored in a tidy office environment and undertake all the appropriate archiving work. Record, type and distribute Customer Orders; . At all times comply with company policies, procedures and instructions. Contribute to improving the business, protecting and enhancing the reputation of the company, by putting forward new ideas and, when requested to do so, implementing change. ADMINISTRATIVE & BUSINESS RESEARCH ANALYST Homebased Upwork via Direct Hired #1 Authority on Strategic Alliances (http://www.marshawright.com) June 2013- Sept 2014 Singapore/United Kingdom Compliments from My Boss: Debbie joined the organization in January 2013 as a Administrative & Business Research Analyst, and her acute and analytical skills became evident early on. She has since been promoted to Strategic Alliances Administrative & Research Analyst. Her role is an integral one. She single-handedly researches thousands of companies every month, looking for potential strategic relationships and making introductions. Debbie graduated University with a Bachelor of Commerce majoring in Administrator. She is also a Law undergraduate and trained in HR & Administration. As an integral part of our team, she has created an indelible Debbie is an integral part of our Strategic Alliance Department, Simon (BOSS) says that he doesn’t know what he ever did without her at MARSHAWRIGHT http://www.marshawright.com #1 Authority on Strategic Alliances. Keys Responsibilities: Prepares source data for computer entry by compiling and sorting information; establishing entry priorities Email Handling (client templates) SEO/linked in groups/facebook affiliates/infusion/alexa/timetrade Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups. Maintains operations by following policies and procedures; reporting needed changes. Maintains customer confidence and protects operations by keeping information confidential. Contributes to team effort by accomplishing related results as needed. Do simple transcriptionist, minutes of the meeting. LINKEDIN ENDORSEMENTS ASSISTANT Alliance Partners Consulting Group, LLC. May 30 – Dec 2012 (end contract/upwork) Complete Project Job Description: Basically perform duties for the marketing director and even sometimes take over many duties and responsibilities with clerical work. Research new markets  Email Handling (linked in) Determine new market channels  Contact follow-ups on sales prospects Coordinate with marketing groups to facilitate functions  Provide status reports to management  Microsoft Office, Excel and WORD Perform general clerical duties  Setup and coordinate meetings  Support staff in assigned projects CUSTOMER SERVICE COORDINATOR SUPERINTENDENT’S DRYDOCKS WORLD DUBAI United Arab Emirates March 2009-October 2009 (FATHER’S VISA ) CUSTOMER SERVICE COORDINATOR DUTIES AND RESPONSIBILITIES: Greet and welcome Superintendent’s on arrival Arranging the photo pass for the Superintendent in liaison with the Security (and during this process the Superintendent’s Birthday can be noted. Arranging the package containing following to be kept in Superintendent’s office ready for use. Explain the lunching facility at Berth 9 and provide food coupons sufficient during his stay in the yard. Getting the feedback after his arrival (preferably on the 2nd day) to understand any other specific requirements of the Superintendent. At the same time the standard form with details of the Superintendent can be filled. Assist the superintendents in scanning documents, photocopying and any short typing work. Task messages from any outside visitors of the Superintendents. Taking rounds and spare sometime in the Superintendent Office buildings 2,3,&4 as well. Maintaining records of the Superintendents so that make necessary pre-arrangements as required in future visits to the yard. Giving frequent feedbacks to Manager-Invoicing/Asst. Inv. Manager. PURCHASE CLERK DRYDOCKS WORLD DUBAI United Arab Emirates January 2008 – February 2007 (FATHER’S VISA) PURCHASE CLERK DUTIES AND RESPONSIBILITIES: Prepares purchase order or material request. Responsible for the searches inventory records to determine if material on hand is insufficient quantity. Involve in compiling record of items purchased or transferred between departments originating request. Performs in reviewing requisitions. Encode coded and non coded material requisitions in the computer. Encode material requisitions in the computer and give the copy to the buyers who supposed to order the items. Responsible for the daily report in repairing vessels pending MR status for the buyers. Covers for Filing documents, card scanning, answering telephone calls, faxing, MS Outlook. Responsible for rejecting and force close material request in other departments. Prepares material requisitions in the computer. PERSONAL INFORMATION NAME:Debbie Espina Abaquita Date of birth:June 15, 1979 Height:5’3” Weight:110 lbs Religion:Roman Catholic Nationality:Filipino Marital Status:Married Passport No:EC- Willing to Relocate : YES Available for work:ASAP
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