Debalina Basu

Debalina Basu Place: Bengaluru Email:-Mobile:- About Me I would like to call myself a multifaceted professional with 7 years of diverse experience in the tech industry. With a strong foundation in software engineering, I have honed my skills over the past 3 years, working on complex projects and delivering innovative solutions. Additionally, I have 2 years of experience in technical support, helping clients troubleshoot issues and providing effective solutions. I also have 2 years of teaching experience, sharing my knowledge with students and helping them develop their skills. In the past 6 months, At present, I have taken my creativity to the next level, branching out as a freelancer, offering SEO, content writing, blogging, video editing, and WordPress website development services. I am a highly driven individual who is constantly seeking new challenges and opportunities to expand my expertise and still I am learning new skills daily. Work Experience Freelancing January 2023 till Present 1. Working as a content writer, video editor, SEO writer, WordPress developer, blogger, logo designer, graphic designer, and social media manager. 2. Responsible for creating, managing, and promoting digital content across a variety of platforms. 3. Content Writing: Creating high-quality, engaging, and SEO-optimized written content for websites, blogs, social media, and other digital channels. 4. Video Editing: Producing, editing, and post-producing videos for various platforms, including YouTube, Vimeo, and social media. 5. SEO Writing: Writing content that is optimized for search engines, using keywords, meta tags, and other SEO best practices. 6. WordPress Development: Developing and maintaining custom WordPress websites, plugins, and themes, and ensuring that websites are optimized for performance, security, and user experience. 7. Blogging: Writing and publishing blog posts on a regular basis, covering topics related to the business or industry, and promoting blog content through social media and other digital channels. 8. Logo Design: Designing unique and memorable logos for businesses, brands, and organizations. 9. Graphic Design: Creating visual designs for websites, social media, advertisements, and other marketing materials. 10. Social Media Management: Planning and executing social media campaigns, creating and scheduling social media posts, and engaging with followers and fans. 11. Collaborating with other departments, such as marketing, sales, and customer service, to ensure that digital content supports overall business goals and objectives. 12. Staying up-to-date with the latest trends, technologies, and best practices in digital content creation, design, and marketing. 13. Create and manage high-quality digital content that engages, informs, and inspires audiences, and that supports the business objectives of clients or employers. Skills: Search Engine Optimization (SEO) · Web Content Writing · Social Media · Video Editing · WordPress · Graphic Design Online Coding/Math Educator Byjus Future School/Whitehat Junior April 2019 to December 2022 1. Teaching coding and mathematics to students through online or self-paced learning programs. 2. Developing lesson plans and curriculum that align with educational standards and meet the needs of diverse student populations. 3. Teaching coding and mathematics concepts to students, using hands-on activities, real-world examples, and interactive tools to engage and motivate learners. 4. Assessing student learning through exams, quizzes, projects, and other assessments, and providing feedback and support to help students improve their understanding and skills. 5. Keeping abreast of the latest coding and mathematics developments and trends, and incorporating these into the curriculum and instruction. 6. Providing one-on-one tutoring and support to students who need extra help or guidance. 7. Collaborating with other educators, parents, and stakeholders to ensure student success and to integrate coding and mathematics into other areas of the curriculum. 8. Creating and managing a supportive and engaging classroom environment that encourages students to ask questions, participate in discussions, and collaborate with their peers. 9. Staying up-to-date with new educational technologies and tools, and incorporating these into the classroom where appropriate. 10. Providing guidance and resources to help students transition to careers in the tech industry, if desired. 11. Inspire and motivate students to develop a love for coding and mathematics, and to provide the knowledge and skills they need to succeed in these subjects and in their future careers. Skills: C · Replit · JavaScript · Advanced Mathematics · Scratch · code.org · Mathematics · C++ · Python (Programming Language) Software Engineer Syntel, Pune, Maharashtra July 2012 to July 2013 1. Designing, developing, and maintaining software applications. 2. Analyzing requirements and specifications to determine the best software solutions. 3. Designing, coding, and testing software applications using Tenfold, Duck Creek, JavaScript, and XML using SQL database. 4. Debugging 5. Developing and maintaining software documentation, such as design documents, user manuals, and technical specifications. 6. Collaborating with cross-functional teams, including product managers, designers, and other software engineers, to ensure software projects are delivered on time and to the highest quality standards. 7. Keeping abreast of the latest software development technologies, trends, and best practices, and recommending changes and improvements to development processes and methodologies. 8. Ensuring software applications are scalable, maintainable, and secure, and that they meet performance, reliability, and security standards. 9. Supporting and troubleshooting software issues reported by end-users or customers. and fixing software bugs and issues. 10. Participating in code reviews and other quality assurance processes to ensure software applications meet industry standards and best practices. 11. Mentoring and providing guidance to junior software engineers as needed. 12. Deliver high-quality software applications that meet customer needs, meet business goals, and adhere to industry standards and best practices. Skills: HTML · CSS · Tenfold · MySQL · Apache · XAMPP · Python · JavaScript · C++ · XML · Java Customer Executive Wipro, Kolkata, West Bengal May 2010 to October 2010 1. Responding to customer inquiries via phone, email, live chat, or other communication channels. 2. Troubleshooting technical problems and providing solutions to customers in a timely and professional manner. 3. Keeping detailed records of customer interactions and transactions, including problem descriptions, resolution steps, and customer feedback. 4. Escalating complex or high-priority issues to higher-level technical support teams as necessary. 5. Staying up-to-date on the latest products and services offered by the company, as well as industry developments and trends. 6. Providing technical training and support to customers to help them get the most out of their products and services. 7. Collaborating with other departments, such as product development or engineering, to resolve customer issues and improve overall customer satisfaction. 8. Keeping abreast of industry standards and best practices in technical support, and recommending improvements to the support process as needed. 9. Providing feedback to product development teams to help improve the quality and usability of products and services. 10. Provide outstanding service to customers and ensure that their technical issues are resolved in a timely and effective manner. Skills: Lenovo · Communication · Customer Service · Time Management · patience and empathy · Problem Solving Technical Skills • • • • • • • Programming Languages: C\C++, Java, Python Operating Systems: MSDOS, Windows 98, 2000, XP, Windows 7, Windows 10 Database: RDBMS, Oracle, PL/SQL, MySQL- Creating tables, managing the database using this technology. Web Designing: HTML, JavaScript, Wordpress - Creating WebPages, hyperlinks and uploading them. Server: Apache, XAMPP Tools: Microsoft Excel Domain Knowledge: Insurance • • • • Software Installations: Any Social Media (Facebook, Instagram), SEO on page, off page Blog Writing, Content Writing Video Editing – Power Director, Filmora Training • • • • • Infosys Campus Connect Programme. Training on Core Java from Brainware Academy. Undergone Technical Training on Mainframes, Duckcreek at Syntel. Undergone Domain Knowledge Training on Insurance at Syntel. Undergone Leadership Programme conducted at Surana Vidyalaya. Educational Background  B.Tech in Computer Science and Engineering College Name: Koustuv Institute of Self Domain, Bhubaneswar University Name: Biju Pattnaik University of Technology, Rourkela CGPA Obtained: 7.35/10  12th: Specialized in Science(PCMB and CS): 65% School Name: Maria’s Day School, Howrah  10th: Marks Obtained: 67% School Name: Maria’s Day School, Howrah Personal Profile • • • • • • Sex: Female Date of Birth: 12th April, 1986 Marital status: Married Nationality: Indian Religion: Hindu Languages Known: English, Hindi, Bengali Reference and Certificates will be available on request