Deanna Angelique Flores

I have a vast experience when it comes to Customer Service and have worked with major U.S Companies, with passion and empathy I have resolved customer issues and have gone the extra mile to provide excellency and Customer Satisfaction.

In my years as a Virtual Assistant I have done countless tasks that help with me and my client's growth as a seasoned freelancer, I would be able to provide my services in:

• Answering and directing phone calls; organize correspondence and answer emails
• Prepare and organize databases and reports
• Manage social media accounts and replies
• Handle confidential employer and client information
• Take notes or transcribe meetings
• Schedule meetings and arrange employer’s calendar; schedule meeting spaces and conference rooms
• Present excellent customer-service skills to customers and clients via E-email, Chat Support or Phone calls
• Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations