De Twon Hurtt

Professional Experience Description: 

As a dynamic and client-focused Customer Service Specialist with a decade of experience, I excel in delivering solutions for intricate customer challenges while maintaining a positive, results-driven approach. My expertise lies in fostering strong client relationships through active listening, clear communication, and conflict resolution, consistently aligning outcomes with organizational goals. A collaborative team player, I adapt seamlessly to cross-functional environments, leveraging interpersonal skills to drive cohesion and productivity. Committed to continuous professional development, I proactively refine my technical and service competencies to stay ahead of industry trends, ensuring adherence to best practices. My self-motivated work ethic, paired with a passion for exceeding performance benchmarks, underscores my dedication to operational excellence and customer satisfaction.