Dayton Hernandez

Dayton J. Hernández Km 10 ½ Carret. Norte, Colonia 15 de Mayo. Managua, Nic. - +-Skype: dayton.hernandez _________________________________________________________________________ HIGHLIGHTS OF QUALIFICATIONS Experience as a Customer Service Representative in call centers. Experience as an online English tutor. Effective Communications skills. Computer Skills including Microsoft Office, Google Apps (Gmail, Drive, Calendar, etc.) and video editing. WORK HISTORY 2014­2017 English/Spanish online teacher Virtual Lingos S.A. 2014 English/Spanish Interpreter 2012­2013 Financial Specialist (Capital One) 2011 CSR (Kohl’s.com) Accedo Technologies 2009­2010 Tech Support Specialist (Cricket Wireless) SITEL Nicaragua S.A. 2007 English Teacher Ministerios Mundo de Fe SITEL Nicaragua S.A. The Rock’s English Institute EDUCATION AND TRAINING ● Content Creation + SEO, Facebook ad Campaigns, Google Adwords Campaign, Wordpress, Community Manager, Customer Service Management Tools, 2017, Academia de Nuevas Profesiones: Virtualianet.com ● Education Technologies, 2016, edX: UPValenciaX (Verify here: hĥps://courses.edx.org/cerĕficates/a9bc3a9fc52c4d0Ż7e3c514f6bfad9a ) ● PC Operator, 2005, Universidad Autónoma de Nicaragua UNAN ● High School Graduate, 2004, Colegio Bautista de Managua. ● English Language, 2003, Cornerstone English Institute.