CONTACT-(914)-
Ossining NY, 10562
SKILLS
DAYRENET
AMANDA
PORTORREAL
OBJECTIVE: Seeking a bachelor's degree in Business
Administration obtain a career in Crisis Management or
Fluent in Spanish, Conversational
Business Law while first perfecting my skills through sales,
Portuguese
marketing and customer oriented environments.
Proficient in all Microsoft Word
RELEVANT EXPERIENCE
programs
Fast learner
Call center agent . NYC 311/ Humach; Remote
March 2020 – Current
Always open and willing to learn
Customer service
Self starter
Problem solve
reliable
customer service oriented
Innovative
follow company format and language to ensure positive results
maintain a 95% productivity rate
Work extra hours when the call flow is high to support the team
Talent Acquisition Recruiter . Alorica, Remote
July 2019 – February 2022
Pre-screen new agents
EDUCATION
input personal and testing data into company system
Promote company and benefits to sell the projects
Monroe College, New Rochelle,
NY
Fill the upcoming classes 100%
Associate of Applied Science in
Manage client accounts and access new agents
Business Administration
Integrate new agents into company system
Bachelors in Business
File new agent paperwork
Administration:
Work with my team to achieve the overall monthly and quarterly
Calling and emailing 50 to 300 applicants everyday
goals
Minor: Marketing
Corporate Trainer /Human Resource Director . Spectacle: Jersey City, NJ
Academic Honors: GPA: 3.8;
(June 2015 – Current)
President’s List
Relevant Coursework: Marketing
Foundations, Media Marketing
Management, Social Media
Marketing, Sociology.
Bringing in new Customer acquisition’ to a Fortune 500 client on a daily basis
B2B Face to Face Field work
Interviewing and phone recruiting to bring in self motivated individuals to the
company
Organize and file paperwork
Calling and emailing 50 to 300 applicants everyday
Sales team leader and trainer for a team of 10+ people
Running workshops for new members of the team on marketing strategies
Training and developing team on learning to sell the client product in office and
field
Organizing business trips to different states