Dayanna Penafiel

DAYANNA PENAFIEL New York, 11105 -- Dynamic HR Generalist | Proven Track Record in Employee Relations, Recruitment, and Onboarding | Strategic Thinker with Strong Multitasking Abilities EXPERIENCE Grameen America, New York, NY — HR Generalist Jan 2024 - Present ●​ Oversee the recruitment process for 15 branches across the Northeast USA, collaborating on full-cycle hiring from assessment administration to onboarding. ●​ Manage ADP for benefits, and time management processes, ensuring accuracy and compliance. ●​ Resolve employee relations issues, including conflict resolution and disciplinary actions, ensuring compliance with company policies. ●​ Serve as the primary contact for employee and management inquiries regarding employment matters. ●​ Conduct exit interviews and manage related documentation, enhancing retention strategies. ●​ Develop targeted recruitment strategies using local community insights and platforms such as social media and job fairs. ●​ Provide exceptional support to new hires throughout the onboarding process, ensuring smooth integration. Anchor Health Homecare Services, Brooklyn - NY — Human ​Resource Specialist Oct 2023 - Dec 2023 ●​ Revamped HR policies and procedures to align with current labor laws, ensuring organizational compliance. ●​ Conducted compliance audits and provided training programs, improving legal adherence and operational efficiency. ●​ Investigated HR concerns, such as harassment and discrimination, and offered fair resolutions. ●​ Managed sensitive employee information with strict adherence to data privacy regulations. ●​ Prepared and submitted reports to government agencies, maintaining regulatory compliance. Onboarding Specialist Jan 2023 - Oct 2023 ●​ Efficiently managed CDPAP and onboarding for 50+ clients monthly, ensuring accurate and timely documentation. ●​ Delivered excellent customer service to clients and families, handling over 300 inquiries and insurance correspondence. ●​ Supported 650+ employees with benefits enrollment and record maintenance, demonstrating strong multitasking and time management skills. Righttek, Guayaquil Ecuador — HR Recruiter September 2020 - January 2022 ●​ Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates, resulting in a 30% increase in candidate applications. ●​ Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs resulting in a 50% decrease in time-to-hire. ●​ Evaluated strengths and weaknesses of candidates through effective screening processes. ●​ Compiled and produced qualified candidates’ information for hiring manager review and liaised between parties to coordinate formal, management interviews. ●​ Coordinated schedules to arrange management interviews with applicants. ●​ Recruited candidates for technical positions in IT and engineering. ●​ Improved organizational filing systems for confidential employee records improved accessibility and efficiency. ●​ Coordinated implementation of people-related services, policies, and programs through departmental staff. EDUCATION University of Guayaquil, Ecuador — Psychology April 2014 - September 2018, Guayaquil, Ecuador CERTIFICATES Human Resource Management: HR for People Managers Specialization, CourseraUniversity of Minnesota. Jan 2022 - July 2022 Certificate link: https://coursera.org/share/365c2c55c5d13d71d54df5af6abec35d ●​ Preparing to Manage Human Resources ●​ Recruiting, Hiring, and Onboarding Employees ●​ Managing Employee Performance ●​ Managing Employee Compensation SKILLS Recruitment strategies, employee relations, recruitment strategies, business requirements understanding, full-cycle recruiting, employee handbook development, job fairs planning, salary, and benefits negotiations.