David Wilson

I am David Wilson, a dedicated and skilled IT technician based in Cape Town, South Africa, with extensive hands-on experience in computer hardware, network engineering, point-of-sale (POS) systems, wireless internet service provider (WISP) technologies, and CCTV/security installations. Over the years, I have built a strong foundation in diagnosing and resolving complex technical issues efficiently, always prioritizing minimal downtime and client satisfaction.

My core expertise includes wireless network installations, setup, repairs, and proactive maintenance using Mikrotik, Ubiquiti, and Cambium equipment for PTP, PTMP, and core infrastructure. I monitor network performance and capacity with LibreNMS, create custom scripts for automated alerts and troubleshooting on Mikrotik devices, optimize routing protocols for faster data transfer and redundancy, and support devices like hubs, bridges, routers, and access points. This experience has enabled me to significantly reduce network downtime through rapid diagnostics and preventive measures.

In POS environments, I have performed on-site installations, repairs, and call-outs as a Senior Technician, including SQL (Firebird) database maintenance and managing backups for high-profile clients such as KFC, Hungry Lion, and Melissa's. I assisted helpdesk teams and ensured seamless system operation in fast-paced retail settings.

As an IT Support Technician at KAUAI Head Office, I managed IT asset inventory, provided input on technology refreshes, troubleshot connectivity issues (WiFi, Dial-Up, ADSL, Fibre) across all South African regions, and implemented proactive hardware/software maintenance to lower support ticket volumes.

Earlier in my career, as a Sales Representative at Rectron, I expanded client bases through networking and relationship building, sold computer hardware/software to retail/distribution channels, and delivered exceptional service to boost satisfaction and revenue.

I hold CompTIA A+ and N+ certifications, a High School Diploma from Buren High School, valid Code 1 (Motorcycle) and Code 2 (Light Motor Vehicle) driver's licenses, and maintain good health for fieldwork. I thrive in dynamic, client-facing roles requiring independence, quick problem-solving, and technical precision.

I am currently available immediately for new opportunities in Cape Town/Western Cape, eager to apply my broad skill set to support reliable IT, network, POS, and security solutions.

Let's connect to discuss how I can contribute to your team!