David Sarah Doofan

Sarah David- |-| Abuja, FCT Professional Summary Resourceful and customer-focused Client Relations Executive with over 4 years of experience in customer service, client engagement, administration, and direct sales. Demonstrates excellent communication and interpersonal skills, product knowledge, and the ability to convert consultations into closed sales. Skilled in inventory management, virtual assistance, and supporting business operations for maximum customer satisfaction. Open to remote and on-site work opportunities, especially in virtual assistant and customer service roles. Work Experience Client Relations Executive / Customer Service Representative Venus Aesthetics & Laser Center, Abuja October 3, 2022 – Present - Provide top-notch customer service and handle client inquiries with professionalism. - Convince prospective clients to pick up recommended services post-consultation. - Drive product sales using product knowledge and client engagement strategies. - Manage inventory and maintain detailed client records. - Schedule and coordinate service appointments. Direct Sales Executive United Bank for Africa (UBA) August 3, 2020 – September 30, 2022 - Delivered exceptional customer service and promoted banking products. - Maintained strong client relationships and generated new leads. - Mentored new hires and resolved client issues effectively. - Conducted in-person visits and cold calls to boost acquisition. Freelance Marketer Pepe’s Facility Management Ltd April 2019 – July 2020 - Developed and executed strategies to exceed sales targets. - Created feedback systems and improved customer engagement. - Promoted real estate offerings via events and campaigns. Office Administrative Assistant NYSC – Defence Headquarters, Abuja April 2018 – March 2019 - Streamlined admin processes and maintained office records. - Assigned daily tasks to staff and supported leadership objectives. Education Postgraduate Diploma in Business Administration – Nasarawa State University, Keffi (2021) – GPA: 3.56 Higher National Diploma in Computer Science – Dorben Polytechnic, Bwari (2017) – GPA: 3.51 High School Diploma – Aunty Ayo Comprehensive Senior High School, Lagos (2010) Certifications Certified Virtual Assistant – Dexa Virtual Assistant Training Program Trained in remote support, calendar and email management, task automation, and communication tools. Skills - Customer Relationship Management - Virtual Assistance & Remote Support - Sales & Product Promotion - Inventory & Stock Control - Microsoft Office & Google Workspace - Conflict Resolution - Time Management & Multitasking - Communication & Interpersonal Skills Languages English – Fluent Hausa – Fluent References Available upon request.