Jerson David Pena Casallas
Email:-| Phone:-
Location: Guatape, Antioquia
Date of Birth: January 28, 1993 | Age: 30
Skype: Dagaenterprise | Whatsapp:-
Profile:
Energetic and dedicated family guy, 30 years old, committed to achieving
work targets and life goals through a relentless entrepreneurial mindset.
Education:
High School Diploma - Dr. Philips High School, Orlando, FL, USA
Certificado de Estudios Secundarios - Fernando Mazuera Villegas
Instituto, Bogota, Colombia
Certificates:
- Customer Service
- Sales
- Sales Strategies
- Sales Coaching
- Sales Training
- LLC Partnerships with up to 240 Agents on Board
- LLC Partnership with 150 Agents
- Telemarketing Strategies
- Data Analytics
- Artificial Intelligence
- RVM (Ringless Voicemail)
- SIPT (Session Initiation Protocol for Telephones)
Work Experience:
**Job Experience: 2010 - 2017**
During this period, I gained valuable experience working at various local
shops and small to medium-sized companies. These diverse roles
enriched my skill set and contributed to my professional growth. Some
highlights include:
- Food Front Store Teller
- Receptionist at Hotel Av. la Esperanza
- Sales Representative at a BPO for Penny Auction Sites, Sprint Mobile,
and Comcast Cabling and Internet Services
- Other memorable positions that have left me with lasting memories and
significant experiences.
**Job Experience: 2015 - 2022**
- 2015 - 2017: Co-founded a company with a partner, although it was not
as successful as anticipated and operated for a span of two years.
- Avec Staffing:
- February 2017: Assumed the role of Telemarketing Manager for a
Student Loans campaign.
- January 2018: Progressed to the role of Sales Manager and Partner on a
second branch with a 5% stake in a Student Loan campaign named BPO
LEADER.
- BPOLeader:
- January 2020: Promoted to Operations Manager, overseeing operations
for Federal Student Loans, Mortgage, Debt Settlement, and Solar Leads.
- 2022 - Present: In recent years, several businesses have been impacted
by new standards and guidelines that affect third-party or private
companies' ability to offer assistance. Despite these challenges, I have
References:
Available upon request.
