David P Jenkins

David P Jenkins

Team Leadership, Customer Service, Account Management, Onboarding, B2B, Training, Remote Work
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Bristol, Pa, United States
Experience:
10 years
About

I have experience with remote work and team leadership as well as customer onboarding and account management. I have maintained internal systems for account management and financial monitoring and worked alongside IT specialists to identify and test issues and areas of improvement. In my leadership roles, I have had a team of up to over a dozen people at one time and had members internally in the US as well as in the Philippines. I have created and presented SOP documents and training materials and have monitored KPI metrics for internal improvement. I have been recognized and awarded for my versatility, knowledge, and innovative ideas. I am not afraid of change and have a passion for learning, sharing knowledge and technology.

Languages
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