David Ozegbe
Lagos, Nigeria-linkedin.com/in/david-ozegbe
PROFESSIONAL SUMMARY
Versatile IT professional with 3+ years of experience in technical support, digital media management, and team
supervision. Adept at delivering efficient remote administrative and client support, with proven expertise in social
media management, troubleshooting, and digital broadcasting. Highly adaptable, detail-oriented, and committed to
supporting organizational goals through technology-driven solutions. Seeking to leverage technical and digital skills
in a virtual assistant or remote support role.
PROFESSIONAL EXPERIENCE
Technical & Social Media Support Officer
RCCG Key of David Parish, Lagos, Nigeria
July 2024 – Present
Manage church audio-visual and IT infrastructure, ensuring seamless delivery of services (sound, livestreams,
projectors, and media displays)
Operate, configure, and maintain equipment including sound mixers, microphones, projectors, and cameras
Oversee livestreams and online broadcasts via Facebook, YouTube, and Zoom, expanding the church’s global
digital outreach
Create and manage engaging social media content, including graphics, flyers, and program updates
Provide IT support for staff and departments, troubleshooting and setting up computer systems
Ensure data backup, media archiving, and digital security for all church content
Contribute to digital evangelism strategies, increasing online engagement and reach
Supervisor – Cybercafé & IT Services
Beulah Computers Institute, Lagos, Nigeria
June 2022 – July 2024
Supervised daily operations of a busy cybercafé, ensuring efficient workflow and high customer satisfaction
Directed and supported junior staff, providing training, mentorship, and task delegation
Managed work schedules, shift planning, and operational compliance
Oversaw IT services, resolving escalated hardware, software, and networking issues
Coordinated equipment repairs, system upgrades, and preventive maintenance
Prepared performance and activity reports for management, recommending strategies for business growth
Maintained cybersecurity measures and enforced best practices to safeguard data and digital assets
Cybercafé Operator / IT Support Consultant
Beulah Computers Institute, Lagos, Nigeria
January 2021 – June 2022
Operated the cybercafé, assisting customers with browsing, printing, scanning, and digital services
Delivered IT support and consultancy, resolving software, hardware, and basic networking issues
Installed and configured operating systems, applications, and peripherals
Assisted students and customers with online registrations, research, and educational IT needs
Monitored user activities to ensure responsible use of systems and internet services
Maintained accurate records of services rendered, usage logs, and daily financial transactions
Supported training programs by providing hands-on computer assistance to learners
EDUCATION
B.Sc, Criminology and Security Studies
National Open University of Nigeria (NOUN)
2023 – Present
West African Senior School Certificate Examination (WASSCE)
2021
Management Information Systems (MIS)
Beulah Computers Institute
2020
CERTIFICATIONS
Microsoft Office Specialist
KEY SKILLS
IT Support & Troubleshooting
Computer Hardware & Software Installation
Social Media Management & Content Creation
Livestreaming & Digital Broadcasting
Staff Supervision & Training
Customer Service & User Support
Audio-Visual & Technical Equipment Management
Graphic Design & Multimedia Tools (Canva)
Strong Communication
Team Collaboration
REFERENCES
Available upon request.
