David Music-| www.linkedin.com/in/davidmusic | Columbia, SC | -
Global Real Estate & Workplace Consultant
Global real estate and workplace management consultant with a proven track record helping organizations improve their
portfolio strategy, workplace experience, technology, and operational models. Establishes strong relationships with client
stakeholders and empowers cross-functional teams to deliver business-specific, creative, cost-efficient solutions.
CORE SKILLS
Real Estate Strategy | Cost Optimization & Financial Stewardship | Management Consulting | Workplace Technology
Client Engagement | Sales Leadership | Data Analytics | Cross-Functional Collaboration | Merger & Acquisitions (M&As)
Stakeholder Communication & Relationship Building | Employee Engagement & Policy | Project/Program Management
EXPERIENCE
WTW (formerly Willis Towers Watson) | Columbia, SC
Director, Global Real Estate Strategy and Workplace Technology
November 2016 - April 2025
Dual responsibility as an in-house consultant driving real estate strategy and operational lead for workplace technology
operations. Led the development of annual real estate strategy including investment/benefit targets, opportunity
identification, and updates to workplace standards to be delivered by the real estate and facilities teams. In parallel,
responsible for deployment, training, operations, and support of all global workplace technology including sensors,
ticketing, lease admin, booking, and data management.
Global Strategy Leader | Own development of long-term strategy for global real estate and facilities services
focusing on improving workplace effectiveness, delivering modernization efforts, moving to flexible leasing, and
optimizing a hub and spoke facilities services delivery model. Reduced real estate portfolio by greater than 50%,
which reduced costs by 50% ($300M), improved sustainability metrics, and supported 20% business headcount
expansion; directed 10-years of real estate transformation endeavors.
Program Manager | Design, execute, and manage multi-year transformation programs for real estate, workplace,
facilities, and sustainability leveraging meticulous planning to maintain business continuity during large-scale
efforts; provide updates to C-suite/Board. Focused on four multi-year and high-priority programs, securing
executive approval for multimillion-dollar operational efficiency initiatives with data storytelling; roadmaps include:
o Transformation Program -): Reached ambitious $110M real estate savings; leveraged sensor
data to understand evolving employee activities and optimize workspaces for post-pandemic
collaboration.
o WTW/Aon M&A Event -): Led real estate workstream integration for $30B (cancelled) event,
spearheading 13-month cross-departmental due diligence project and eventual seamless deal
dissolution.
o Willis/Towers Watson (WTW) Merger -): Brought $100M in added real estate savings,
enabling visibility into space utilization by deploying 20K+ sensors to realize post-global-integration
cohesion.
o OIP (Operational Improvement Program) -): Delivered $40M in real estate savings through
organization-wide workplace modernization, implementing company's first Agile workplace environment.
Workplace Technology Manager | Allocate, manage, and support $3M+ technology budget, including vendor
relationships and contracts for workplace operations, such as lease administration, occupancy sensors,
conference room booking tools, employee collaboration, and workplace experience platforms.
Data Analyst with Financial Focus | Ensure accurate P&L tracking and GAAP reporting of facilities operations and
program activity in close coordination with Finance. Build and deliver quarterly Real Estate and Facilities KPIs to
senior leaders as well as to the real estate and workplace leadership teams.
Cross-functional Partner | Critical program lead designing and successfully launching hybrid work policy following
COVID-19 pandemic; gained long-term organizational buy-in and preserved global relevance with no mandate
and flexible work culture. Seamlessly collaborate with cross-functional Legal, People Leadership,
Communications, Office Services, Technology, and Finance teams of up to 30 personnel to define global
workplace policies and employee engagement strategies.
Mentor | Champion inclusivity, mentoring future female leaders in WTW’s SheLeads program since 2023 launch.
NEWMARK GRUBB KNIGHT FRANK GLOBAL CORPORATE SERVICES | Atlanta, GA
Senior Managing Director, Consulting
January 2010 – November 2016
Management consultant within Global Corporate Services organization to provide tailored real estate and workplace
services, including strategy development, facilities technology and processes, operational efficiency overhauls, and P&L
account management. Served as primary point of contact for Fortune 500 clients, leading relationship building activities
and overseeing service delivery across Real Estate, Supply Chain, and Workplace Solutions business units (BUs).
Account Manager | Orchestrated high-impact portfolio projects, such as facilities operations optimization,
innovative workforce technology implementation, and data analytics, ensuring on-time and client-aligned
completion. Including:
o Streamlined $800M in annual spend by building custom sourcing and procurement application from
Fortune 1000 software security firm, layering data with custom ETL rules to improve cost management.
o Helped resolve valuation dispute involving large apparel manufacturer’s headquarters and distribution
center properties by serving as expert witness, providing clear testimony on Analytical Hierarchy Process
modeling of real estate outcomes.
Senior Leader Engagement | Delivered strategic recommendations to optimize real estate portfolios, conducting
comprehensive analyses to minimize cost inefficiencies and creating data-driven strategies to drive alignment with
business growth. Liaised with executives and external developers to roll out tools, tracking both vendor and
internal adoption.
Workplace Technologist | Built high-growth systems/applications with 800 active monthly users and 2.5K+ weekly
interactions within four years. Directed external developers to build transaction management application using
outsourced data center.
Sales Lead | Led account engagement activities, including client presentations, proposals, and contract
negotiations, designing and enacting customized strategies for client pitches that addressed unique technical and
operational demands.
Innovator | Contributed $400K+ in annual revenue and benefited 100+ corporate accounts by developing and
implementing Vision and AMP, client-facing BI and account management systems from the ground-up. Widened
exposure to new solutions suite by launching online demo platform for all service lines.
NEWMARK GRUBB KNIGHT FRANK GLOBAL CORPORATE SERVICES | Atlanta, GA
Managing Director, Supply Chain and Logistics
January 2007 – December 2009
Provided strategic and operational expertise in logistics, supply chain management, and real estate integration to improve
client operations and align facilities with business needs. Served as trusted advisor to clients across industries.
Developed, implemented, and oversaw LogicNet logistics networking models, evaluating and proposing
manufacturing solutions to generate production efficiency and cost reduction opportunities network-wide.
Designed new greenfield warehousing facility, collaborating with engineers and construction teams to execute
smooth warehouse construction projects, while driving compliance with regulatory standards.
Reduced Work-in-Process and accelerated completion timelines by embedding model-specific throughputs for
each work area, clarifying complex processes for employees to streamline efficiency.
Unlocked high-potential revenue opportunity, creating tailored "build vs. buy" analyses mechanism for national
manufacturers under cost-reduction pressures; aided relocation and expansion efforts through data-driven
consulting.
UPS SUPPLY CHAIN SOLUTIONS | Alpharetta, GA
Project Engineer
May 2005 - January 2007
EDUCATION
GEORGIA INSTITUTE OF TECHNOLOGY | Atlanta, GA
Bachelor of Science, Industrial and Systems Engineering
TECHNICAL
Real Estate Technology: workplace sensor deployment & analytics (optical & thermal), conference room
booking systems (visitor management & catering integration), occupancy measurement, workplace utilization
technology (Freespace, Kadence, FM:Systems, Johnson Controls, WISP, ServiceNow, LeaseHarbor)
Data Reporting: probability and statistical reporting, custom dashboard creation & mapping applications,
advanced analytics (Tableau, Qlik, SAP, Hyperion)
Application Development: client-facing systems (Vision, AMP, transaction management applications)
Technical Expertise: AutoCAD, LogicNet (drawing development, logistics network modeling, facility design)