David Murray

Highly skilled and experienced customer service professional with 9+ years of experience in remote work, hybrid and traditional office environments. Proficient in a range of software and platforms, including Salesforce, Microsoft Office, Apple, Slack, Tableau, Jira, Google Workspace, Salesforce, Zendesk, Windows, Zoom, Peoplesoft, Adobe, Okta, and AWS. Skilled in inbound/outbound call center operations, customer service and relationship management, loan servicing and collections, loss mitigation and fraud risk management, account maintenance and troubleshooting, and performance-based position experience.