David Mbugua

David Mbugua

$4/hr
Data Entry & Analysis | Customer Support Expert I⁷
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Nakuru, Rift Valley, Kenya
Experience:
1 year
About

I am a highly motivated and detail-oriented Virtual Assistant with hands-on experience in data entry, basic data analysis, customer service, and administrative support. With a strong foundation in organizational tools and a professional approach to communication, I help businesses and entrepreneurs stay productive, organized, and focused on their core goals.

Over the past few years, I have supported various projects requiring accurate data handling, timely client communications, and efficient task management. I am proficient in Microsoft Office Suite, Google Workspace, and other productivity platforms commonly used in remote work environments. I bring value by managing calendars, handling emails, preparing reports, conducting research, and providing responsive customer support that builds trust and satisfaction.

My background in data analysis allows me to go beyond basic entry. I can organize and interpret information, draw actionable insights, and support decision-making processes. Whether it's cleaning spreadsheets, creating summaries, or tracking key performance indicators, I ensure data is not only accurate but also useful.

What sets me apart is my commitment to quality, communication, and reliability. I understand the importance of meeting deadlines, maintaining confidentiality, and adapting to new tools or workflows. I work well independently but also collaborate effectively with teams across different time zones.

I also have experience in customer-facing roles, both in-person and remote. I know how to handle inquiries, resolve issues, and maintain a positive tone in all interactions. I am patient, clear, and focused on delivering a great experience for both clients and customers.

Whether you’re looking for someone to manage routine tasks or support you in scaling your operations, I’m ready to bring order, accuracy, and consistency to your business processes. My goal is to become a reliable part of your team — someone you can count on to handle the details while you focus on growing your vision.

Let’s connect and see how I can help your business run more smoothly.

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