David Hiatt

David Lewis Hiatt Waxahachie, Texas 75167 Cell: - Email:-Summary: My life's work and passion is to study an institutions work habits and procedures to identify best practices and then offer services to retain and develop the talent from current states to be highly skilled. All the while lowering a company's risk, increasing profits by reducing costs of non-compliant products, and growing the company's image. Skills Overview: Manager with Executive Experience Procedure Writing Curriculum Design and Development Career Step Ladder Experience Training International Customers Training Video Development Operations Training Manufacturing and Maintenance Training Needs Analysis Gap Analysis Job Task Analysis (JTA) Knowledge, Skills, and Attitudes Analysis (KSA) Competency Model Sales Training E-Learning Development Sales Deliverables Negotiation Maintain LMS Data and Reports On the Job Training Planning and Operation Team Coaching Computer Skills: Articulate Storyline, Microsoft Office, Quickbooks Pro, Xactimate 28, Adobe Creative Suit, Gimp, Inkscape, Pencil 2D, Kdenlive. Professional Experience: EnLink Midstream, May 2019 – November 2019 Operations Technical Training Manager Coached the team to provide all safety and compliance training for a multi-regional hydrocarbon transportation company with 1300 employees Led the team to define Learner Groups for the Learning Management System Worked with my team to define Learning Management Systems reporting dashboard to make planning more efficient and accurate Conducted a Job Task Analysis for operations Created a Competency Model for operations Created a Competency based development plan to drive employee success and growth. Provided the instructional design and development for the curriculum to assist technicians understand Pipe and Instrumentation Diagrams and Introduction to Gas Processing Facilities. My team worked to reduce the duration of new hire onboarding by one day’s time and found a vendor to save an estimated $125,000 over the year Worked with vendors and operations staff to reduce Coast Guard compliance training costs by $50,000 Prepared and maintained the training budget Service Team of Professionals, July 2017 – May 2019 President Direct and Manage operations and production, marketing, sales, budget, staffing, staff training, and customer care for a twenty-four hour on-call response company Cameron International Cameron Process Systems Division, May 2014 - July 2017 Technical Training Manager Direct the activities of a competency training department from inception Manage the development and facilitation of operations and maintenance training to external and internal customers globally Direct the modification of curriculum to meet the needs of project managers and sales force Created a Competency Model for the for the field service team Outlined and managed the implementation of a technical career ladder for technicians and service engineers Oversee the budget of the department Negotiate sales contracts for training with internal and external customers Coordinate with subject matter experts and intra-department developers and facilitators Contributed the job task analysis, needs analysis, gap analysis, content development for E-learning and instructor led courses, and facilitation of training globally Coordinated and facilitated events via E-learning, virtual webinar, and in class My team added about 30 new equipment training courses to the company catalog Each course was marketed for customers ranging in value from $28,000 to $750,000 Cameron Subsea Division, April 2011 - April 2012 Customer Sales Technical Training Instructor Tendering and customer training contract negotiation Training project management including Needs Analysis to training content map Design, develop, and deliver instruction for subsea production systems consisting of trees, manifolds, flow lines, and control systems Facilitate sales training, customer maintenance and operation training Served international clients throughout Africa, America, Asia, Europe, and Middle East. Courses were valued between $100,000 – $300,000 Cameron Process Systems Division, May 2010 - April 2011 Sr. Research Technician Oversaw the facility maintenance Modified pilot plants as per engineering directions Cameron Drilling Systems Division, April 2007 - May 2010 Training Specialist/Electric Technician II and III Built, installed, and commissioned electric control panels for blow out preventer systems Conducted system integration and Factory acceptance tests on the blow out preventer with all control systems in place Assisted with the commissioning of the blow out preventer on drill ships As a training role conducted, needs analysis, gap analysis, procedure writing, competency modeling, instructional design, develop training materials, facilitated training events GE Oil and Gas, February 2013 - May 2014 Technical Training Advisor Assess the technical training needs for engineers by interviewing and performing Needs Analysis studies Coordinated courses for in-class and virtual facilitation Directed the development of training modules for bi-monthly lunch and learn classes developed and delivered by Subject Matter Experts Network and advised Subject Matter Experts how to develop an internal built and delivered Masters in Electric Engineering curriculum to meet the requirements of Georgia Tech and University of Houston for accreditation. GEM Mobile Treatment Services, April 2012 - February 2013 Corporate Training and Development Manager Develop and implement a technical career ladder and framework that allows career progression of new hires and/or experienced field personnel to become technical and operational leads for our service line. Conduct Needs Analysis, Job Task Analysis, and Knowledge, Skills, and Abilities Analysis Provided the instructional design, instructional development of training content Collaborate with subject matter experts Design, develop, and deliver competency-based training to field technicians and sales associates nationally using virtual and in-class platforms Maintain the training records and schedule training for approximately 100 employees in seven U.S. locations Report directly to the Corporate Operations Officer Education: 2002 Masters of Arts in Education-Curriculum and Instruction. University of Phoenix, Phoenix, Arizona. 2001 Teaching Certificate. University of Phoenix, Phoenix, Arizona. 1992 Bachelors of Science in Biochemistry. Idaho State University, Pocatello, Idaho. 1987 Associates of Liberal Arts. College of Southern Idaho, Twin Falls, Idaho. Licenses and Certifications Articulate Storyline Certificate, ATD Houston Managing Employee Performance Problems, LinkedIn Associations: Member of ATD, BYUMS, Affiliated with SHRM Community Service Facilitated Junior Leadership Training for scouts who had been elected to leadership positions Volunteer with Church and Civic Service Groups Eagle Scout Woodbadge Trained State Farmer Youth Mentor/Volunteer Scout Master Soccer Coach