DAVID CRANDALL
SUPPLY CHAIN & BUSINESS OPERATIONS LEADER
Chanhassen, MN 55317 • - •-• www.linkedin.com/in/david-crandall-/
Senior supply chain, purchasing, and business operations leader with 15+ years of experience in driving strategic and operational planning, process/systems improvement, team training, and strategic partnerships to deliver operational excellence, service quality, and cost efficiency across complex, multi-facility manufacturing, supply chain, and distribution operations.
Multi-faceted expertise spanning the operations, supply chain, product development, and vendor management functions.
Deep expertise in optimizing operations across supply chain functions such as purchasing, inventory, pricing, and distribution.
Big-picture thinker and results-driven mindset combined with people-oriented leadership and consultative relationship-building skills.
Excels in crafting innovative, data-driven processes/SOPs, workflows, tools, and metrics to drive operational and cost efficiencies.
Adept at delivering business-critical insights from KPI analysis to influence strategic decision-making by executive leadership.
Extensive experience in planning and executing multimillion-dollar, high-profile projects to drive organizational transformation.
Proven track record of training, coaching, and managing high-performing cross-functional teams as an executive leader.
AREAS OF EXPERTISE
Executive Leadership | Strategic Planning | Supply Chain Management | Operations Management | Program Management |
Project Planning & Execution | Change Management | Budgeting & Forecasting | Financial Management | Inventory Management | Procurement & Purchasing | Vendor & Supplier Management | Logistics Management | Manufacturing Operations | Real Estate Management | Product Development | Sales & Marketing | KPI Development & Monitoring | Process Improvement | Customer Relationship Management | Data Analysis & Reporting | Contract Negotiations | Cross-Functional Team Management
leadership, strategic planning, decision-making, change management, budgeting, cross-functional collaboration, organizational development, performance management, stakeholder engagement, conflict resolution, risk management, negotiation, business development, vendor management, innovation, executive presentation, quality assurance, data-driven decision-making, and succession planning, Problem-solving, analytical skills, financial analysis, market analysis, process improvement, team building, communication, employee development, adaptability, time management, technical skills, Microsoft Office, customer service, creativity, critical thinking, project management, research, and multitasking, finance, Required, nursing, Required, supply chain, SCM, tableau, logistics, business processes, Microsoft applications, customer needs, actively identify, analytical skills, work independently, attention to detail, prioritize multiple tasks, mayo, clinic, freight, chain, supply, suppliers, inventory planning, supply chain operations, economics, spreadsheet, document management, supplier relationship management, inventory management, Demand Planning, cost-effective, risk mitigation, contract negotiation, supply chain analysis, supply chain management, supplier relationship management, MRP, Epicor, finance, pricing, stocking, invoicing, logistics, negotiate, six sigma, automation, Interviewing, analyse data, cost savings, ERP software, data analysis, manufacturing, cost reduction, data analytics, Demand Planning, analytics tools, purchase orders, risk management, product launches, resolve conflicts, management systems, materials planning, training employees, business continuity, financial reporting, Business Initiatives, inventory management, process optimization, mitigation strategies, Microsoft office suite, procurement strategies, stakeholder management, Conduct market research, business administration, performance evaluations, performance improvement, supply chain operations, supplier performance management, indirect purchasing, inventory planning, ethical, leadership, collaborative, pricing trends, detail-oriented, time management, resolving issues, sourcing strategies, interpersonal skills, strong analytical skills, commodity, ITAR, ERP system, analysing data, customer insights, analyse market data, contract negotiations, regulatory compliance, self-motivated, competitiveness, leadership experience, professional demeanour, total cost of ownership, strategic sourcing, data analytics, taxonomy, PowerPoint, prediction, SharePoint, value proposition, technical drawings, Microsoft office word, business continuity plans, procurement, supply agreements, grammar, lead team, multi-task, attention to detail, sourcing strategies, organizational skills, prioritization skills, lead, supplier, value, category, commodity, SAP, purchase order, program budgets, commercial sales, Supply chain planning, cost management, customer service, SME, Tooling, quality standards, performance appraisals, supervisory experience, staff development, creative solutions, automotive, industry, detail oriented, insurance, task, Microsoft word, construction, material management, sage, sales, Procore, auditing, accounting, pricing strategies, inventory management, maintain accurate records, purchasing support, organized, presentation skills, work under pressure
CAREER HIGHLIGHTS
Direct a cross-functional team of up to 20 employees at Rochford Supply as the leader of the supply chain and operations department and a key member of the executive leadership team.
Strategized and executed process improvement, team restructuring, and new technology integration initiatives to drive operational excellence, revenue growth, cost savings, and inventory accuracy at Rochford Supply.
Generated $1K+ in sales per man hour (a 100% increase over the previous year) to deliver $12-15M in annual sales.
Reduced 20% of operations staff to deliver $120K in annual savings while maintaining the same service levels.
Lowered error rates on inventory cycle counts from 30% to under 5% while managing a $5-7M annual purchasing budget.
Delivered $250K in annual COGS savings from building internal production capacity for inside converting.
Outsourced production of a tool to an overseas manufacturer, achieving 75% cost savings and growing profit margins.
Achieved 3 price concessions of 2%, 2.5%, and 1.75% over 12 months on an $800K annual spend with a key vendor.
Drove new product development and go-to-market efforts in collaboration with Rochford Supply’s marketing department, including rebranding and launching private label fabric lines to drive a 20% ($400K) growth in sales at 42% net gross margin in the first year.
PROFESSIONAL EXPERIENCE
Rochford Supply, Brooklyn Park, MN
Supply Chain & Operations Manager 2007 to Present
Serve in a multi-faceted leadership role spanning the supply chain, purchasing, inventory, and operations functions, with oversight of all departmental strategies, budgets, KPIs and scorecards, and policies and processes.
Guide and supervise a cross-functional team comprising multiple levels of management and employees while maintaining robust relationships with external manufacturing, supply, and distribution partners.
Collaborate closely with executive leadership to establish strategic goals, budgets, and roadmaps for each department while working with operations leadership to drive seamless roadmap execution.
Define and establish comprehensive strategic plans supported by a customer-centric vision, data-driven KPIs, and lean processes while ensuring alignment with organizational goals.
Plan and execute strategic change initiatives such as process improvements, team restructuring, new technology implementation, and new vendor sourcing to drive greater productivity, cost savings, and data accuracy.
Restructured and optimized operations staff by reducing 3 team members while training and upskilling the remaining team members to maintain the same level of service quality.
Sourced and installed a machine to produce binding that had previously been purchased from an external converter, resulting in significant COGS savings across multiple product lines.
Generated several millions of dollars in cost savings by sourcing new vendors further down the manufacturing process, which helped retain margins during low-volume sales while enabling the sales team to acquire larger-volume customers.
Set all purchasing and inventory KPIs (including inventory turns and quarterly/annual inventory budgets) while streamlining inventory cycle count processes to improve inventory accuracy.
Leverage insights from detailed analysis of market trends, customer feedback, and departmental scorecards to drive innovation and continuous improvement in operational processes, tools, and systems.
Support new product development, commercialization, and launch efforts (including outsourcing manufacturing for existing product lines and rebranding private label lines) while managing all product messaging, promotions, pricing, and supplier relations.
Build and manage high-performing operations and supply chain teams by establishing clearly defined roles and responsibilities, integrating robust performance management standards, and providing personalized mentoring and coaching.
Chair the Rochford Supply Safety Committee, with responsibility for creating all safety-related goals, policies, bylaws, and training to foster a safety-focused culture and minimize workplace incidents as well as workers’ compensation claims.
Master's Degrees: Master of Arts (M.A.), Master of Science (M.S. or M.Sc.), Master of Business Administration (MBA), Master of Fine Arts (M.F.A.), Master of Education (M.Ed.), Master of Engineering (M.Eng.), Master of Public Administration (M.P.A.), Master of Public Health (M.P.H.), Master of Social Work (M.S.W.), Master of Computer Science (M.C.S.), Master of Information Technology (M.I.T.), Master of Laws (LL.M.), Master of Music (M.M.), Master of Architecture, Master of Healthcare Administration (MHA), Master of Accountancy, Master of Divinity (M.Div.), Bachelor's Degrees: Bachelor of Arts (B.A.), Bachelor of Science (B.S. or B.Sc.), Bachelor of Business Administration (BBA), Bachelor of Fine Arts (B.F.A.), Bachelor of Education (B.Ed.), Bachelor of Engineering (B.Eng.), Bachelor of Public Administration (B.P.A.), Bachelor of Music (B.M.), Bachelor of Social Work (B.S.W.), Bachelor of Computer Science (B.C.S.), Bachelor of Information Technology (B.I.T.), Bachelor of Laws (LL.B.), Bachelor of Architecture (B.Arch.), Bachelor of Healthcare Administration (BHA), Bachelor of Accountancy, Bachelor of Divinity
EDUCATION AND CERTIFICATIONS Decision making, brands, moonshot, portfolio
Bachelor of Business Administration (BBA) • Metro State University, St. Paul, MN
Associate of Science (AS) in Business Management • Minneapolis College, Minneapolis, MN
Lean Operations | Supply Chain Management • Kellogg School of Management - Northwestern University, Evanston, IL
