Christian David
Email:-| Phone: -
LinkedIn: David Christian | Portfolio: Portfolio Link
PROFESSIONAL SUMMARY
Highly organized and results-driven Virtual Assistant with 2+ years of experience in data entry,
customer service, and general administrative support. Proven track record of managing multiple
tasks efficiently while maintaining a 95% client satisfaction rate. Skilled in lead generation, email
management, calendar scheduling, and advanced research. Seeking to leverage skills to
support executives and teams in achieving their business goals.
CORE COMPETENCIES
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Data Entry: 98% accuracy in data management and entry across diverse platforms.
Customer Service: Handled 100+ client queries monthly with a 90% resolution rate on first
contact.
General Virtual Assistance: Proficient in managing emails, scheduling, document creation,
and project coordination with a 97% task completion rate.
Lead Generation: Achieved a 75% conversion rate in cold and warm leads through email
marketing and CRM tools.
Email Management: Reduced client response time by 30% through efficient email filtering
and prioritization.
Calendar Management: Coordinated up to 15 daily appointments, reducing scheduling
conflicts by 20%.
Advanced Research: Conducted detailed research projects, increasing team efficiency by
25%.
CRM & Software Tools: Zoho, Trello, Microsoft Office, Google Workspace, Slack.
PROFESSIONAL EXPERIENCE
Virtual Assistant
Upwork | Remote | 2022 - 2024
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Delivered virtual assistance services to 20+ clients, achieving a 90% client retention rate.
Streamlined administrative processes, leading to a 15% increase in overall team productivity.
Managed and updated client databases, ensuring 98% data accuracy across various
platforms.
Successfully generated and followed up on leads, achieving a 70% success rate in lead
conversion.
Administrative Assistant
Royvins Academy | Remote | 2022 - 2024
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Provided administrative support, handling scheduling, document management, and email
correspondence with a 100% on-time delivery rate.
Coordinated online courses and managed student inquiries, improving response times by
40%.
Supported the academy's digital marketing efforts, contributing to a 25% increase in
enrollment within 6 months.
EDUCATION
B.Tech. in Material and Metallurgical Engineering
FUTMINNA | 2027
CERTIFICATIONS
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General Virtual Assistant Training - Royvins Acad.
Data Entry Specialist Certification - Udemy
Customer Service Excellence - Coursera
Email marketing - Hubspot
LANGUAGES
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English (Fluent)
Yoruba (Fluent)
REFERENCE
Available upon request
