David

DAVID LU Work in Progress PROFILE SUMMARY CONTACT (306) 850 – 6916 42 Peeling Avenue, Saskatoon, SK. S7M 4K4 Honest, ethical, trustworthy, and discreet administrative expert with comprehensive front desk support and customer service experience. Great organizational skills. Proven track record in effective office workflow management. Able to work efficiently and collaboratively in both independent and team environments to accomplish company goals. Resourceful. Able to provide proficient and accurate work results under stressful work atmosphere. - WORK EXPERIENCE Sales Documentation Coordinator Canpotex │May 2018 – January 2021 ADEPT SKILL SETS • TECHNICAL SKILLS • Microsoft Office 365 • SharePoint • Adobe Acrobat DC • Social Media • Computer Technology • Data Management • Office Equipment • Basic Accounting • SOFT SKILLS • Adaptable & Resourceful • Collaborative Team player • Strong Work Ethic • Professional & Organize • Leadership Growth-mindset • Self-driven • Independent • • Receptionist & Administrative Assistant Canadian Light Source │ November 2017 – January 2018 • • • • Bachelor of Arts and Science Physiology & Pharmacology University of Saskatchewan 2015 - 2020 Bachelor of Commerce Management Edwards School of Business 2008 - 2013 Oversaw receptionist area by greeting visitors, responding to multiple phone lines, and preparing tours and guest sign-in sheets Managed daily office operations including filing, inventory and cash count, data entry, scanning, mail distribution, and preparing daily cash reports on sold items Acted as a liaison between different departments, scientists, and users Handled in-person inquiries professionally and with the utmost discretion Customer Service Representative PAC, University of Saskatchewan │September 2012 – April 2018 • EDUCATION Trained new and existing employees on associated tasks related to shipping schedule and custom required documentation Involved in document control of overseas shipments; effectively managed and prioritized ongoing shipment schedule to ensure timely delivery of al documents Enhanced document utilization and efficiency by 50% through Excel formatting and template creation Spearheaded paperless project for overseas shipping documents; achieved end goal of time and cost savings by 25-30% • • • Resolved 95% of all adverse situations under unsupervised conditions while managing the flow of customers in and out of the facility Provided comprehensive front desk support and customer service to patrons Managed gym set-up for university events (e.g.: Campus Rec., Huskie sports events, etc.) and provided support whenever necessary Acted as a information booth for both incoming and outgoing messages for students and event members in a professional manner EXTRACURRICULAR ACTIVITIES • • • Volunteer at Community Service Learning, St. Thomas More College │2018 DSS Student Note Taker, University of Saskatchewan │2012 - 2017 Campus Recreation for Badminton, University of Saskatchewan │2016 - 2017 /References provided upon request