Davia George

Davia George Sales Representative Davia George Ciceron Castries, St. Lucia (1758)-- ㅡ Summary Dedicated and result-oriented Customer Service Representative with over 3 years of experience in delivering exceptional customer support in fast-paced environments. Proficient in resolving inquiries, concerns, and issues promptly while maintaining a high level of professionalism and empathy. Proven track record of exceeding customer satisfaction goals and consistently meeting performance targets. Exceptional organizational and data entry skills. Adept at leveraging strong communication and problem-solving skills to foster positive customer relationships and drive business success. ㅡ Experience Sales Representative GreatHealthWorks/Omega XL 2024 – Present Generate leads and cultivate client relationships.Answer client questions about credit terms, products, prices, and availability.Prepare and submit sales contracts for orders.Meet or exceed sales goals consistently. Cashier Massy Stores Supermarket February 2023 – 2024 Provided customer service by greeting customers and assisting with inquiries.Handled cash transactions securely; counted cash at the beginning and end of each shift.Processed returns and exchanges efficiently. Customer Service Representative (CSR) GoAnswer Call Center July 2022 – November 2022 Responded promptly and professionally to customer inquiries through various channels, including phone, email, chat, and social media.Resolved customer issues, complaints, or concerns efficiently while adhering to company policies and procedures.Maintained detailed and accurate records of customer interactions and transactions.Entered data provided by customers in a fast and organized manner.. ㅡ Education Sir Arthur Community College, Castries October 2020 – Present (on pause) Corinth Secondary, Gros-Islet September 2015 – July 2020 ㅡ Skills ● ● ● ● ● ● ● ● ● ● Multitasking Advanced Communication Skills Motivated Attitude Teamwork Skills Excellent Customer Service Skills Organizational Skills Data Entry Skills Product Knowledge Skills Time Management Skills Active Listening Skills