Dave Pierre MAMANGKEY
RusunBenhil 1 Blok C Lt 4 No 10 Jakarta Pusat
Name:Dave Pierre MAMANGKEY
Permanent Address:RusunBenhil 1 Blok C4 No 10, Pejompongan
BendunganHilir, Jakarta Pusat
Home Telephone: -
Mobile number :(-
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Email address-,-Date of Birth:12 December 1971
Family Status:Single with 1 child
Nationality:Indonesian
Profile:Senior yet young and energetic, loves to learn and share, hands on and loves challenges and creativity, leads by examples and eager to develop team members
Success milestone:Creating and implementing key accounts management system in Accor Jakarta and Bali office (22-45% of the hotels productions), followed by implementing the same system in Singapore and Kuala Lumpur National Sales Office
Creating partnerships and manages marketing expenses using the coverage value by each partners and each hotels managed.
Managed to turn minus GOP of Grand Tropic Suites Hotel and Puri Casablanca to healthy 35-42% level
Develop some potentials team member to DOSM level and GM level at the moment
Special projectsJSI Project integration – Apartment Kuningan, Apartment
Setiabudhi, Mercure Convention Centre and Raddin Hotel,
total 1300 rooms in total, dated Sept 2003 – April 2004 :
integration, SOP set up, standardizing, making the budget
streamline, Incharge as Hotel Manager in these properties
to Assist Marc Reissinger.
Preopening set up and hiring :
Novotel Palembang, Balikpapan, Bandung, ManggaDua,
NusaDua, Formule 1,Ibis Semarang and Solo.
Having been the personincharge to do market, location and city assessment for Accor Indonesia for new projects.
Making the Accor Indonesiaaccountsproducing not onlyinbound and regionally, but alsosupportingoutboundsuch as to Accor Sydney and Singapore, including the usages of Accor thematic boat in Sydney
PROFESSIONAL EXPERIENCE
Jan 2013 – present :Sales, Branding, Marketing and Partnership Director - Maven Hotels Indonesia
Regional General Manager – Maven Hotels
Having 4 GM reporting to with total number of 6 hotels atthe moment.
Manages 22 key accounts and partnerships as they are a real supporters and always ready to help and support.
Sept 2016 - present : Prudential Medicare agent and Top Recruiter
Prudential Indonesia
April 2017 – present: Chubb Insurance Medicare for office and Umroh/Hajj Travel insurance, with travel international conventinal
Jan 2016 - present : Business Partner and Special Projects Director
Dua Synergy Communication and Weber Shandwick
Jan 2014 - Dec 2015 : Business Development - Sparta Communication
Jan 2013 – Dec 2013 :Technical Advisor and Project Manager– Fortune Indonesia Advertizing
Jan 2013 – Dec 2013 :Regional General Manager and VP Operation – Maven Hotels Indonesia
Sept 10 - Dec 2013: Special Projects and Alternative Distribution - Equity Life
Sept 10 – Dec 2012:Managing Partner and founder – Maven Hotels, Jakarta
Management hotels and apartments in Indonesia, based
in Jakarta. www.mavenhospitality.com
Running total hotels of 12 and having at the moment some
major partners finaling
Main projects based in Jakarta, Bali, Surabaya, Manado,
Makassar, Bandung and overseas.
Projections are to create stronger presence in the market and
also create stronger loyalty, and also maximizing revenue.
Special project = to create several owners personal series of brand – The Bellezza Suites for 5 stars, Luley by Body Shop, Batavia Hotel, EsTeler 77 – the Sidji Hotel
July 08 – Sept 10:General Manager – Grand Tropic Suites’ Hotel, Jakarta
196 rooms suites’ hotel with 1-2-3 bedroom large sized
apartment located in Slipi, Jakarta.
Running total staffs of 300 and having at the moment some
major renovation ongoing
Food and Beverage to rooms ratio is at the moment at 70:30.
Projections are to create stronger presence in the market and
also create stronger loyalty, and also maximizing revenue.
Special project = to create brand in between Grand Tropic and Puri Casablanca
Jan 07 – July 08 :Director of Sales and Marketing – Indonesia covering
Malaysia and Singapore - synergy
Accor
Reporting to the Regional VP, covering 3 hotels in
Singapore, 3 hotels in Malaysia and 36 hotels in Indonesia,
from Sofitel (5 stars brand), Novotel, Mercure, All Season
and Formule 1. From set up to allocation of task and check. Total budgets runs for 3 countries = Rp 16 billion.
01/05– Dec 2007:General Manager Sales, Marketing & Partnership – INDONESIA
ACCOR Indonesia – JakartaAccor is the largest international.
management company in Indonesia with 37 hotels around
the country under its Sofitel,
Grand Mercure, Novotel, Mercure, All Seasons, Ibis and
Formule 1brands
Reporting to President Director, DOSM, Head Quarters in Bangkok and Sydney, and to hotel owners.
Responsible in making the over all hotels sales and marketing plan, hotels targets, budgets, and Gross Operating Profits.
Mainly responsible of the hiring of quality people, form the team and analyze the team results.
Job descriptions covers leading 3 Regional Sales Offices and 1 Marketing and Partnership Office, Jakarta Sales Office for business, Bali for Leisure, and Surabaya for Leisure/business. Marketing includes supervising Head Office Marketing team that includes 1 Marketing Services Manager, 1 Public Relation Manager, and 1 Marketing Coordinator, and on a dotted line – all hotels PR and Marketing Communication Manager.
Manages the pre-opening hotels and new re-branding hotels – the set up time, sales and marketing action plan, the manning, the SOP, the budgets and costing – the opening experiences includes the All Season Hotel in Bali (180 rooms), Novotel ManggaDua (240 rooms) and Novotel Semarang (210 rooms).
Success story includes re-branding a 28 years old HorisonAncol hotel into a trendy Mercure Convention Center (440 rooms with meeting capacity up to 1500 persons)
Organizing World of Accor – Jakarta, trade show with 7 international hotels participation, and 40 regional participants, and 1400 trade visitors
08/03– 01/05:General Manager Sales – INDONESIA
ACCOR Indonesia – Jakarta
Reporting to DOSM, President Director, HQ in Bangkok and Sydney, and to hotel owners.
Responsible in making the hotels targets, budgets, and Gross Operating Profits.
Directly responsible to the hotels output – monthly analysis to be made on that, also recruitment and development of the right people on the team.
Job descriptions covers leading 3 Regional Sales Offices, Jakarta for business, Bali for Leisure, and Surabaya for Leisure/business.
Manages the sales team of 35 hotels in Indonesia – Sofitel, Novotel, Mercure and Ibis.
Manages 3 Regional Sales Offices
Jakarta Sales Office (1 Key Account Director, 1 Secretary, 5 Key Account Manager and 1 Sales Support) – handling hundreds of corporate account
Bali Sales Office (1 Key Account Director, 1 Secretary and 1 Senior Sales Manager) – handling hundreds of leisure accounts.
Surabaya Sales Office (1 Senior Key Account Manager, 1 Secretary and 2 Account Manager) – handling hundreds of business/leisure accounts
Call Center in Jakarta – 3 sales assistant.
Pre-opening experiences includes Mercure Convention Centre – 440 rooms and banquet up to 5000 person (functions as the 5 months insight pre-opening re-branding DOSM, and all arrangement of the launching), pre-opening of Ibis Pekanbaru( 150 rooms), Grand Mercure Phoenix (140 rooms), Novotel Palembang (220 rooms), Mercure Sanur (220 rooms), and several new projects.
12/01 – 08/03 :Director of Sales - Business
Accor Regional Sales Office - Jakarta
Responsible to the General Manager Sales, Head Quarters in Bangkok and to the hotel owners.
Responsible for daily operation of the Regional Sales Office – yearly activity calendar of Regional Sales Offices, our Indonesia’s 28 hotels, and the tradeshows representation worldwide representation (ITB, MATA, PATA, etc)
Covering approximately 300 top accounts (with the team)
Responsible of any activities, growth, etc from the top accounts – production across the board around 250,000 room nights perannum.
Manage 2 Senior Key Account Manager, 4 Key Account Manager, Secretary, 3 Reservationist and 1 Sales Support Manager
Events co-ordinated :
PAS PARTY – BRAZILIAN CARNIVAL in Hard Rock Café, March 2002 with total invitation of 1200 persons.
ACCOR GREEN DAY – Monas Park, June 2002 with total invitation of 1500 persons.
IBIS STREET FESTIVAL – Ibis ManggaDua, September 2002 with total invitation of 1200 persons.
Other yearly events, usually leaded by our Sales team, with minimum 1000 invitees.
05/99 – 11/01:Director Of Sales
Hotel Ibis Slipi - Jakarta
Accor Asia (338 rooms, 4 restaurants, 412 employees)
Main goals is to accurately set and achieve the maximum possible revenue in all department and the action plan to be undergone – Assisting EAM in operations.
Supervising 1 Sales Manager, 1 Sales Support Manager, 2 Senior Sales Executives, 4 Sales Executives, 2 Sales Support Officers, 1 Public Relation Manager and 2 in-house artists and the reservation department that have 3 reservation officer and 1 manager .
Manages the achievement of the hotel’s revenue, targets around Rp 32,000,000,000 per annum
02/97– 05/99:Senior Sales Manager
Hotel Ibis Slipi - Jakarta
06/96– 01/97:Sales Manager
Hotel Ibis Slipi - Jakarta
08/94– 06/96:Sales Executive
Hotel Ibis Slipi– Jakarta
08/93 – 07/94:TonelleFine Dining Restaurant Manager
Daiichi Hotel – Jakarta
07/92-06/93:Waiter as a start
Management Trainee majoring Food and Beverage
(Including several posting that includes Waiter, Captain,
Private Assistant to General Manager and Banquet Head
Waiter)
Jakarta Hilton International
Final Position : Head Waiter Banquet – Jakarta Hilton
EDUCATION
2006Cornell University – Ithaca - New York – USA
Advanced Certification in Marketing
2001 – 2002:London School of Public Relations Studies
Advanced Diploma in Corporate Communication and PR Studies
1990 - 1992:National Hotel Institute – Bandung
Majoring Food and Beverage
1987 – 1990:ASISI Senior High School – Jakarta
1984 – 1987:STRADA Junior High - Jakarta
LANGUAGES
English:spoken, written and read fluently
Indonesian:mother language
OTHER TRAINING PARTICIPATED
7 Habits – Stephen Coffey
2 weeks training in Accor Sydney
1 weeks training in Accor System (ASA) in Bangkok
Centre Culturel de Francais( June 2002 – present )
Keys To Communication ( July 2002 )
A Manager – ACCOR WAY ( Aug 2002 )
Asiaworks – Basic (June 2001)
TRADE SHOW PARTICIPATED
TIME Makasar 2008
PATA India 2008
ATF Thailand 2008
PATA Bali - 2007
Jawa Barat Travel Exchange – Bandung 2007
Sumatra Travel Exchange – Medan 2007
Arabian Travel Mart – Dubai 2007
ATF Singapore - 2007
PATA Singapore - 2006
World of Accor – Jakarta – June 2006
World of Accor – Guangzhou – May 2006
World of Accor – Shanghai – April 2006
World of Accor – Beijing – April 2006
Sales Mission – Singapore – February 2006
PATA Malaysia – September 2005
PasarWisata / TIME – September 2005
World of Accor Seoul, Shanghai, Beijing, Singapore – June 2005
World of Accor Hongkong – Singapore (June 2004)
TIME PasarWisata – Yogya (Sept, 2004)
CONVEXINDO – Jakarta (Oct, 2004)
World of Accor Seoul, Beijing, Shanghai, Singapore (April – June 2005)
EVENTS COORDINATED
ACCOR Green Day 2001- Bogor, Indonesia – 1000 invitation
ACCOR Green Day 2002- Bogor, Indonesia – 800 invitation
ACCOR Green Day 2005- Jakarta, Indonesia – 500 invitation
ACCOR Bookers Club gathering 2001 – 1200 invitation
ABC Gathering 2002 – 1000 invitation
ABC Gathering 2003 – 800 invitation
World of Accor 2006 – 700 invitation – trade partners
World of Accor 2007 – 800 invitation – trade partners
Business References
Theo Ocks – Regional Marriot Indonesia, Singapore,Korea, Malaysia and Japan - - – Now Regional DOSM for Kempinski Europe
Rossa Moulina – Regional HR Director IHG Indonesia - -
Joy Ansori – Program Director _ Three Hutchinson Indonesia -
Daniel Purba – VP Sales – Pertamina Indonesia -
Andriana – Regional Marketing Director – Best Western Group -
Hengky Tambayong– General Manager – Harris Hotel -
Chitra –Senior Head of Administration - Asia Foundation -
ArifaldiDasril – KompasGramedia group -