Summary
An experienced IT professional with 15 years´ experience delivering business outcomes through confident leadership, practical strategy, strong governance, and stakeholder management. Specialising in security risk management, ISO 27001 consulting, and project/portfolio management. Adept in communication, people development and problem solving. Entrusted to manage global diverse teams and budgets +£20m.
Skill Highlights
Project management
Security Management
Risk Management
Leadership
Strategic Planning
Policy Development
Experience
Security Manager, Programme Manager Nov 2020 - Present
MVW Technology Consulting, United Kingdom
Split role for a leading Microsoft 365 consultancy acting as internal Security Manager and delivering security related projects to external clients, including the worlds largest property investment company
Develop information security objectives and policy working with top-level management
Day-to-day management of the organisation’s Information Security Management System (ISMS)
Carry out risk assessments, develop risk treatment plans, implement security controls and policies
Carry out internal audits, identify corrective actions, implement improvement strategies
Ensure security requirements are properly addressed in client agreements and supplier contracts
Manage a portfolio of Microsoft Office 365 implementation projects for clients
Work with clients to review security postures, identify threats and vulnerabilities and develop Microsoft 365 information protection strategies
Key Achievements
Led MVW Technology to ISO 27001 certification increasing customer and market reputation
Improved security and compliance for customers by implementing application protection policies, Intune mobile device management, information rights management (sensitivity labels), data loss prevention policies, advanced threat protection (Microsoft 365 Defender), Azure MFA
Migrated over 10TB of business and email data to Microsoft SharePoint Online improving data governance, external sharing security, navigation and search capabilities and mobile access
Migrated over 400 users from legacy IT infrastructures to Microsoft Office 365 cloud improving productivity and reducing operational IT costs
Owner, General ManagerApr 2018 – Aug 2020
Ondas Café, Hostel & Bar, Medellin, Colombia
Head of PMO Jan 2016 – May 2017
Virgin Care, United Kingdom
Head of Project Management for one of the UK’s leading healthcare providers with a turnover of ~£2Bn and 7,000+ employees
Responsible for strategic planning, project management standards, team leadership & motivation, governance and control, budget responsibility (£21M) and portfolio reporting
Key Achievements
Advised C-level executives and trained General Managers into change leaders
Strategically aligned regional transformation plans with service designs and patient outcomes
Implemented Smartsheet© project management software improving efficiency and reporting
Safeguarded benefits and restored lost confidence in a failing £9M Cloud ERP project
Business Project Manager Sep 2015 – Dec 2015
Circle Health, United Kingdom
Project Manager for an innovative UK private hospitals group leading projects to improve patient waiting times and increase revenues
Responsible for strategic planning, project management standards, team leadership & motivation, governance and control, budget responsibility (£21M) and portfolio reporting
Key Achievements
Reduced spinal outpatient appointment waiting times from 4 > 2 weeks and grew associated revenue by 100%
Modernised self-pay business achieving a 10% increase in revenues and improved efficiencies
IT & Security Consultant Feb 2014 – Oct 2014
NHS WSYB Commissioning Support Unit, United Kingdom
Consultancy role for a shared services IT organisation serving over 25,000 end users and 60+ customers
Carry out an independent review of IT services security and compliance with ISO 27001
Carry out audits, risk assessments, develop risk treatment plan and prioritise improvements
Carry out independent review and GAP analysis of service management and infrastructure
Key Achievements
Developed an information security risk management framework and security policies
Implemented critical controls for access control, physical security, backups, business continuity
Developed a strategic IT services recovery plan and implemented quick wins
Experience (Continued)
IT Consultant, Moorfields Eye Hospital NHS Foundation Trust, Oct 2013 – Feb 2014
IT Consultant, Kent Institute of Medicine and Surgery (KIMS) Hospital, May 2013 – Aug 2013
IT Director, UME Diagnostics, Feb 2012 – April 2013
International Volunteer, Great Aves Ecuador, Sept 2011 – Dec 2011
Various contract positions, Jan 2010 – July 2011
Infrastructure Programme Manager, Circle Health, July 2009 – Dec 2009
Head of IT Operations, Security Manager, Circle Health, Jan 2005 – July 2009
Infrastructure Architect, Nations Healthcare, Oct 2004 – Jan 2005
Senior Support Engineer, Morse Group, March 2000 – April 2004
IT Apprentice, ICL, Feb 1999 – Jan 2000
Education
1996 – 1998: A-Levels in English Literature, History and Media Studies, St Charles College, West London
1991 – 1996: Burlington Danes High School, West London
Expertise
Standards: ISO 27001, PRINCE2, Managing Successful Programmes (MSP), IT Infrastructure Library (ITIL)
Microsoft Productivity: Office (Excel, Word, PowerPoint), Teams, SharePoint, OneDrive, Project, Planner
Microsoft Security: Azure Identity Management, Sensitivity Labels, Compliance Manager, Intune MDM/MAM, Retention Policies, Data Loss Prevention, Windows Defender 365
Other Technologies: Smartsheet, Confluence, JIRA
Certifications
Axelos: Managing Successful Programmes© Practitioner (expired 2021)
Axelos: PRINCE2 Foundation© (expired 2012)
Axelos: ITIL V3© (expired 2015)
Currently working towards CompTIA Security+ certification