I have more than 4 years working experience in the BPO industry, mainly as a customer service and techncial support. Part of the VIP support where I handled escalation cases like BBB (USA) and ACL (Au) complaints. I worked with top tier accounts like ATT, Razer, and DirecTV.
I am currently a Virtual Assistant with more than 4 years of working experience. I still do customer service and technical support which I am good with handling chat, email and phone. However, I have expanded my skills to improve and achieve in providing the best virtual assistance.
I do Graphic design, Video Editing, Ads management on social media platforms, YouTube manager, Appointment setter and Cold calling