Dedicated Management Professional over 20 years of experience in Customer Service Management. Recognized for being Excellent people skills, Knack for understanding procedures and logistics. A problem solver who quickly grasps complex situations and turns them into manageable tasks. Produce quality work even when under extreme time pressure and deadlines and Proven ability to understand and turn around complex instructions to successful conclusions. Some of my achievements include employee of the Month Award (Cast Information Processing), Supervisor – Promotion (Cast Information Processing), Rookie of the year - Nomination (R.R. Donnelley Financial Barbados). My hobbies include Photography, Travelling, Watching and participating in sporting activities.