Dave Chirayath

Contact- www.linkedin.com/in/davechirayath (LinkedIn) Top Skills Office 365 IBM Cognos Analytics Information Technology and Services Languages Dave Chirayath Business Systems Analyst at SaviLinx Portland Summary Adaptable analyst and researcher with a record of success in multiple fields, including higher education and companies in the banking, insurance, and physical resource management sectors. Able to provide actionable insights for use in various fields and always willing to expand knowledge base to include other areas. English (Native or Bilingual) Spanish (Limited Working) Experience Certifications SaviLinx Business Systems Analyst Council on International Educational Exchange Teaching English as a Foreign Language (TEFL) 150-hour certificate March 2021 - Present (1 year 4 months) Remote • Ensure that initiatives core to SaviLinx’s growth strategy are approached in a standard, coordinated manner to reduce risk and improve delivery performance through applying industry-standard program and project management processes and disciplines. • Provide leadership, organization, and coordination adhering to support key initiatives and projects. • Drive all requirements gathering, scope definition, workflow design, and reporting to streamline business operations. • Manage change and promote the continuous improvement of business analytical functions and related processes. • Highly knowledgeable and experienced in best practices, agile, scrum methodologies to provide leadership, oversight, and support to project managers and project sponsors. • Experience in reporting financial and operational project-related metrics. Accruent Product Specialist August 2019 - November 2020 (1 year 4 months) Full time remote • Served as the subject matter expert for Accruent Analytics customerfacing tools, which use IBM Cognos Analytics, including reports, dashboard/ visualization, and data module creation. Page 1 of 4 • Wrote two product user guides for onboarding new customers. • Worked with multiple customers to understand their reporting needs and supported them in creating reports and dashboards that provide visibility into business performance, operations, and other critical enterprise metrics. • Partnered with the Analytics Engineering team to support the deployment of tools using Agile SDLC. • Provided internal training to five teams that were beginning to use Analytics to show them reporting, visualizations, and stories. Increased sell-through and adoption by customers were achieved as a result. University of New England IBM Cognos Business Analyst May 2017 - January 2019 (1 year 9 months) Portland, Maine • Provided customer consultation and support throughout the software development lifecycle from gathering business requirements to helping end-users effectively use both the Cognos reporting and Banner Enterprise Resource Planning (ERP) systems. • Provided quality assurance testing and analysis. • Worked on client training, and technical support for administrative applications, including Ellucian Banner, and IBM Cognos, including system configuration and usage guidance to the organizational user community. • Provided systems analysis, problem-solving support, ad-hoc reporting support, and necessary programming support to provide effective use of administrative information systems in support of university goals and objectives. TD Senior IT Data Analyst, AVP August 2014 - July 2016 (2 years) Falmouth, Maine • Created data mapping, data collection, and reporting processes required to report to the Federal Reserve for compliance with Dodd-Frank legislation. • Responsible for data governance frameworks for three business lines, including mortgage, home equity, and credit card portfolios. • Worked with a team to complete the successful 2016 Comprehensive Capital Analysis and Review (CCAR) submission. • Built out a regulatory reporting automation project and an Enterprise Data Warehouse using Hadoop. Page 2 of 4 • Documented complete data lineage in Informatica for five source systems within the bank. • Created BRDs, wireframes, and requirement documentation. TD Bank Group Merchant Risk Analyst February 2012 - July 2013 (1 year 6 months) Lewiston/Auburn, Maine Area • Performed daily fraud monitoring for $4 million in merchant credit card processing, reviewing 80 to 100 accounts daily. • Identified operational issues, worked with selected merchants to correct matters, and worked with internal management and sales teams to identify merchants with fraud issues. • Managed the testing, quality assurance, and final implementation of portfolio management software used to track merchants and processing procedures. Bates College Research Analyst August 2003 - August 2011 (8 years 1 month) Lewiston, Maine • Provided in-depth research on individuals, corporations, and foundations capable of making gifts of over $100,000. • Performed data segmentation, mining, and modeling using Excel, SQL, Banner, and Brio tools to create reference materials used in prospect research. • Oversaw two wealth screenings of our donor database using Wealth Engine. • Presented and defended wealth recommendations during bi-weekly donor strategy meetings. • Produced reference materials that supported analysis, evaluation, and recommendations of prospects. • Worked remotely in Granada, Spain for the 2009 – 2010 academic year. Progressive Insurance Business Unit Analyst February 2000 - July 2002 (2 years 6 months) Mayfield Heights, OH • Created monthly and quarterly reports, including the performance of rate revisions, cohort analysis, aggregate rate change, trend analysis, and other KPIs. Page 3 of 4 • Conducted quality assurance testing analysis and upgrades to pricing, competitive analysis, and claims systems. • Identified, collected, integrated, and analyzed data in support of internet sales using techniques including competitive analysis, exploratory data analysis, and data modeling. • Increased business process efficiency in pricing, claims, and marketing, which helped grow Progressive market share by over 50% in direct sales. • Refined automated competitive analytics reporting and analysis in Excel for increased accuracy. MBNA Senior Account Manager August 1995 - October 1998 (3 years 3 months) Beachwood, OH • Managed portfolios of accounts ranging from 30 days delinquent through 180 days delinquent. • Collected on assigned queues of up to 500 accounts per month. • Collaborated with all levels of management and several departments across the company in multiple states. Education John Carroll University Bachelor of Arts - BA, Political Science, History Page 4 of 4