Dassel Diaz

Dassel Diaz - Avenida Caracas # 48 – 73, Apt 201 Bogotá, Colombia-PROFILE Systems Engineer Systems Engineer with knowledge and skills in the networking area, ability to communicate confidently and experienced with a range of enterprise software solutions, troubleshooting and solving technical problems to customers all around the world. Experienced in working under pressure and meeting deadlines. Skillful, dynamic and proactive, with motivation and punctuality, with good interpersonal relationship management, with high value of ethics, excellent character and very social to work as a team. EDUCATION Universidad Autónoma del Caribe Systems Engineer Barranquilla, Colombia Universitat de Barcelona Master in Business Information Security WORK EXPERIENCE Support Engineer Luz Azul Telecomunicaciones September 2014 - June 2015 Barranquilla, Colombia Support Engineer Sykes Colombia September 2015 – April 2018 Barranquilla, Colombia L1 Customer Support Engineer Crossover May 2018 – October 2020 Support Engineer Sirius Support November 2020 – December 2020 LANGUAGES ● ● English Spanish