DARYL P. TAGADIAD
80-1, Palm Drive, Buhangin, Davao City
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CAREER OBJECTIVE
Diligent and personable customer service representative seeking a position in which
my communication skills combined with my problem-solving skills can be useful in
serving customers through email. Capable of handling multiple tasks in a
fast-paced environment.
EDUCATION
2013 –2018
Bachelor of Science in Biology
University of Southeastern Philippines, Davao City
Major in General Biology
2011 – 2012
Bachelor of Arts in Literature
University of Southeastern Philippines, Davao City
KEY SKILLS
•Zendesk Utilization (Advanced) •Customer Support (Advanced)
•MS Office (Advanced)
•Data Entry (Advanced; typing speed of >50 wpm)
JOB EXPERIENCE
August 2018 to September 2020
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●
Tier 2 Email Support Specialist for a gig economy account
Open Access BPO, Davao City
October 2017 - January 2018
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●
Lead Generation Associate for an automobile sales and service account
Flatworld Solutions Pvt. Ltd.
November 2016 to May 2017
● Online Freelancer
● Transcription Service Provider (fiverr.com)
May 2016 to October 2016
● Consultant/Chat Support Specialist for a telecommunications account
● Sutherland Global Services, Davao City
CHARACTER REFERENCE
Name
Position
Employer/Address
Contact
Number
Karenlou Balaga
Associate
PeakSupport
-
Ida Faye Malicay
QA Analyst
Goldilocks Bakeshop, Inc.
-
Emelissa Moraga
Nurse
Lingig Community
Hospital
-
