Daryl Perela

DARYL SHAINE R.PERELA - | Iloilo City, Iloilo, 5000 |- SUMMARY I work in a life insurance company affiliated to one of the top and largest bank in the Philippines that provides quality service. I am highly competitive with extensive knowledge in Marketing, Sales, Customer Service and Administrative Tasks. Excellent in Verbal and Written Communication with teaching background in basic English. I believe that my 8 years of work experience in various fields has equipped me with the skillset I need to become a part of your growing company. PROFESSIONAL SKILLS Provide excellent marketing strategies Mentoring clients for financial literacy Training newly hired agents for call handling and product knowledge preparation Good customer service Computer skills: MS Word, Out look, Libre Office WORK EXPERIENCE FINANCIAL ADVISOR BDO LIFE ASSURANCE COMPANY, INC. Nov 2020 - Present Iloilo City, Iloilo MENTORING CLIENTS FOR FINANCIAL LITERACY AND INVESTMENT MANAGEMENT PROVIDING STRATEGIES IN ORDER FOR THEM TO REACH FINANCIAL STABILITY PROVIDING GREAT CUSTOMER SERVICE FOR CLIENTS TO ACHIEVE FINANCIAL GROWTH ENGLISH TUTOR ENGCA PHONE ENGLISH LEARNING CENTER Jan 2020 - Nov 2020 Iloilo City, Iloilo PROVIDES QUALITY TEACHING IN BASIC ENGLISH TRAINING SUPERVISOR BLUEJAY COFFEE AND CO. Nov 2019 - Jan 2020 Iloilo City, Iloilo PROVIDE EXCELLENT SERVICE IN FOOD HANDLING AWARENESS OF HOUSE RULES PROVIDES DAILY REPORTS AT THE END OF THE DAY PERFORMS DAILY INVENTORY OF STOCKS TEAM MEMBER KUWAIT FOOD COMPANY- AMERICANA May 2018 - Sep 2019 Abu Dhabi, United Arab Emirates PROVIDES EXCELLENT SERVICE TO CUSTOMERS FOLLOWS GUIDELINES AND PROPER PROCEDURES PERFORMS GOOD QUALITY CUSTOMER SERVICE AND QUALITY PRODUCTS ENGLISH TUTOR ILEARNING ENGLISH TUTORIAL CENTER Jun 2017 - Apr 2018 , PROVIDES QUALITY TEACHING IN BASIC ENGLISH CUSTOMER SERVICE REPRESENTATIVE/TRAINER SPI CRM HANDLED INCOMING CALLS FROM CUSTOMERS PROVIDES ACCURATE INFORMATION AND QUALITY SERVICE MANAGED LARGE AMOUNTS OF INCOMING CALLS Jun 2014 - Apr 2017 Iloilo City, Iloilo IDENTIFIES AND ASSESS CUSTOMERS THAT NEEDS TO ACHIEVE SATISFACTION FOLLOWS COMMUNICATION PROCEDURES, GUIDELINES AND POLICIES COACH NEWLY HIRED AGENTS PROVIDE PRODUCT TRAINING E D U C AT I O N ASSOCIATE IN HOTEL AND RESTAURANT MANAGEMENT ST. THERESE MTC- COLLEGES, Iloilo City C E R T I F I C AT I O N S NC2 PASSER COMMERCIAL COOKING NC2 PASSER FBS NC2 PASSER HOUSEKEEPING DUAL LICENSED FINANCIAL ADVISOR PROFESSIONAL TRAINING Housekeeping Department Food and Beverage Department Jan 2014