Web Hosting & Technical Support Specialist with experience supporting platforms such as CrazyDomains and Vodien. Assisted thousands of customers in resolving website, domain, and email issues including DNS configuration, cPanel troubleshooting, and email deliverability (SPF, DKIM). Also a Certified QuickBooks ProAdvisor and Xero Advisor with knowledge in bookkeeping, bank reconciliation, and financial data management. Experienced in basic video editing and content support, delivering clear, step-by-step assistance with fast and accurate resolution.