Daryl Jay Calape

DARYL JAY CALAPE PRODUCT TRAINER PERSONAL PROFILE CONTACT ME AT Chateau De Paz Subdivision, Dauis, Bohol Philippines 6339-@daryljaycalape daryl jay calape (- SKILLS SUMMARY Project Management Skills MS Office Applications Presentation and Facilitation Skills A Multi-skilled individual with a persuasive attitude and approach. Committed to improving staff performance, quality of work, and team productivity. Professional and driven with proven expertise in supporting senior leadership teams. WORK EXPERIENCE Technical Product Trainer Sykes Asia Inc. | Feb 2014 - August 2020 Conduct well planned New Hire training to agents according to specifications by the Client to ensure agents are accurately prepared to provide superior customer service. Coordinate with key departments to ensure that all the necessary training materials and resources needed to provide the participants with a successful training experience. Photographer, Videographer, Editor Freelance Digital Studios | Jun 2012 - Jan 2014 Managed the styles, size, and placement of illustrations and graphics. Actively participated in sessions to share ideas regarding concepts and plans for better photo & video productions. Technical Computer Knowledge Staff and User Training Process Improvement Photo, Video & Audio Editing Ability to work in shifting schedules REFERENCES LIZELLE VIEL SABINO Senior Manager for Operations Sykes Asia Incorporated T: - MARC ROLAND TUPAS Training and Quality Supervisor Sykes Asia Incorporated T: - Radio Disc Jockey Bohol Chronicle Radio Corp. | Mar 2012 - Jan 2014 Led the production of "Kiss Campus Jam" radio program, and live production events. Presenter of local news and feature reports on local and national news media programs. EDUCATIONAL HISTORY Holy Name University AB Mass Communication | June 2009 - Oct 2013 Service Awardee for Central Student Gov’t HNU Legislative Department President : Mass Communicators’ Guild 2012 – 2013 Usec. For Non-Acad Personnel : Central Student Gov’t HNULegislave Department 2013 Director for Professional Service : Rotaract Club of Tagbilaran 2013